topic Imran sandai in RUCKUS Support for Lennar Homes

Imran sandai

dlkoons — Tue, 19 Dec 2023 14:08:14 GMT

I made a comment on a post with identical problem to my switch. I received an email from imran sanadi telling me to create my own post. I’ve tried twice. The first time my password failed; I followed a link to reset the password; after doing that I could not return to the post. I then tried to create a new post and when I submitted that I was told to correct the highlighted errors and select the correct board. There WERE NO highlighted errors and no dropdowns for boards and no explanation as to what a board is. I called two different help lines and bypassed the Lennar link. Two times I was hung up on and the third time he listened to me but said there was nothing he could do.

Re: Imran sandai

Imran_ruckus — Tue, 19 Dec 2023 15:58:40 GMT

Hi @dlkoons

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Apologies for the inconvenience caused.

Could you please help me with the detailed description of the issue you are facing with the RUCKUS Devices in your Lennar Home?

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.