topic No power to the Ruckus in RUCKUS Support for Lennar Homes

No power to the Ruckus

Eric52894 — Sun, 17 Dec 2023 17:15:10 GMT

Re: No power to the Ruckus

Jayavidhya — Mon, 18 Dec 2023 12:57:32 GMT

Hi @Eric52894

Greetings of the day,

To understand the root cause of the issue please provide the detailed description of the issue.

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Also please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: No power to the Ruckus

Nrokosa — Sun, 24 Dec 2023 22:13:42 GMT

How can I replace the ruckus extender?

Re: No power to the Ruckus

Imran_ruckus — Mon, 25 Dec 2023 14:03:39 GMT

Hi @Nrokosa

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @Eric52894 which is now closed.

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.