topic Re: Web address to access my Ruckus from PC in RUCKUS Support for Lennar Homes

Web address to access my Ruckus from PC

regtay23 — Thu, 30 Mar 2023 00:47:05 GMT

I am having a problem with my copy machine that is connected by Ethernet and I need to manage the static IP address. I have not tried/nor needed to access my unleashed portal for quite a while and now that I do, I cannot log in to https://unleashed.ruckuswireless.com/admin/login.jsp, anymore, it says:

Hmm. We’re having trouble finding that site. We can’t connect to the server at unleashed.ruckuswireless.com.

I can access the app, but all I see there is the WiFi. I need to get back into the panel where I can see the wifi, make changes and also see the Ethernet stuff.

Am I using the wrong website? Back when we bought our Lennar Home, Ruckus helped me get in there and showed me around. Any help appreciated.

Re: Web address to access my Ruckus from PC

Vásquez_Fer — Thu, 30 Mar 2023 13:04:54 GMT

Hello @regtay23

Hope you are doing well !

1-I strongly suggest you check in another browser to go to the https://unleashed.ruckuswireless.com or http://unleashed.ruckuswireless.com

2-If you have access to the unleashed app once you inside there is like a circle option call "Total Access Points" like the following picture:

I suggest you open the details of the Master Access Point:

Copy and paste that IP address into in the URL of the web browser on your PC that should redirect you to the managed web interface as shown in the below picture:

The mobile app is the same as the web interface here is a short video as reference:

https://www.youtube.com/watch?v=L_oAReVK1qo

https://www.youtube.com/watch?v=SjDaWKe9qxQ

I will leave some guides that can help you on this:

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027

Creating a New Wireless WLAN (SSID)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN-SSID/td-p/47049

Best Regards

Fernando Vasquez

Re: Web address to access my Ruckus from PC

hashirshabbir — Mon, 11 Dec 2023 06:36:46 GMT

It seems like the web address you are using to access your Ruckus Unleashed portal is incorrect or unavailable. Instead of https://unleashed.ruckuswireless.com/admin/login.jsp, try accessing it through the local IP address of your Ruckus controller. Typically, you can use the IP address 192.168.0.1 or 192.168.1.1 in your web browser.

If these don't work, check your Ruckus device's documentation or contact Ruckus support for assistance in obtaining the correct local IP address. Once you access the correct portal, you should be able to manage both WiFi and Ethernet settings for your Ruckus devices.

Re: Web address to access my Ruckus from PC

Imran_ruckus — Mon, 11 Dec 2023 20:56:24 GMT

Hi @hashirshabbir

Greetings!!!

We appreciate your efforts and time for sharing your valuable suggestion which will help users facing this issue.

Please feel free to contact RUCKUS Lennar Home Community for any assistance.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.