POE failure

ThomasWiFi — Sat, 09 Dec 2023 04:02:43 GMT

I have no power coming through my Ethernet cables.

Re: POE failure

Imran_ruckus — Mon, 11 Dec 2023 12:55:31 GMT

Hi @ThomasWiFi

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS APs are not getting power via PoE Switch ports.

Could you please let us know the answers to the below queries to assist you better?

1. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let me know the answer to the above query or let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

topic Re: POE failure in RUCKUS Support for Lennar Homes

POE failure

Re: POE failure