topic Re: Even after reset, Couldn't able to login to Switch console in RUCKUS Support for Lennar Homes

Even after reset, Couldn't able to login to Switch console

VM_sky99 — Thu, 30 Nov 2023 17:57:15 GMT

First, I couldn't able to login with default credentials and started to reset the switch using CLI. followed all the steps mentioned to reset the console. In the OS entered the below commands

OS>reset

ICX7150-Boot>no password

ICX7150-Boot>boot

After that below is the log stuck at "TFTP session timed out"

device 0 offset 0x0, size 0xc0000
BOOTING image from Primary

NAND read: device 0 offset 0x0, size 0x2000000
1 ecc_errors after reading 1b48000:1b48400
iproc_nand_read_page returned 2
NAND read from offset 0 failed -22
0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
could not boot from primary, no valid image; trying to boot from secondary
device 0 offset 0x0, size 0xc0000
BOOTING image from Secondary

Creating certificate, please wait...

SSL Client Certificate is successfully created

Press Enter key to login

PS 1, Internal Power supply detected.
PS 1, Internal Power supply is up.
PoE: Stack unit 1 PS 1, Internal Power supply with 124000 mwatts capacity is up
PoE Info: Adding new 54V capacity of 124000 mW, total capacity is 124000, total free capacity is 124000
PoE Info: PoE module 1 of Unit 1 on ports 1/1/1 to 1/1/12 detected. Initializing....
2000 log entries of PoE Event Trace Log Buffer is allocated on unit 1 for unit 1
PoE Event Trace Logging enabled for unit 1
PoE Info: PoE module 1 of Unit 1 initialization is done.
PoE: Power enabled on port 1/1/2.
PoE: Power enabled on port 1/1/3.
PoE: Power enabled on port 1/1/7.
TFTP session timed out
PoE: Power enabled on port 1/1/9.
TFTP session timed out
TFTP session timed out

Exit the console and open the console asked the credentials again. Tried to enter the default credentials but didn't work.

Below are the details from Printenv

ICX7150-Boot>printenv
baudrate=9600
ipaddr=
serverip=10.14
netmask=255.255.254.0
gatewayip=10.
uboot=mnz10115.bin
image_name=SPR08090d.bin
ver=10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Please help me resolve the issue. My internet is not working on my mobile

Re: Even after reset, Couldn't able to login to Switch console

Jayavidhya — Tue, 28 Nov 2023 18:11:25 GMT

Hi @VM_sky99

Greetings of the day,

Thanks for the information,

Based on the description you have shared it seems like your switch is running on routing code. For further troubleshooting steps please share the image of the switch and the access points showing the LED status.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Tue, 28 Nov 2023 18:37:08 GMT

Hi JayaVidhya,

Thanks for the quick response, see the screens attached.

Re: Even after reset, Couldn't able to login to Switch console

Jayavidhya — Tue, 28 Nov 2023 19:05:24 GMT

Hi @VM_sky99

Thanks for your response.

Based on the images and the information you have shared it seems like your switch is running the routing code. To avoid these issues the switch should run on the switching code.

If the access via console access is not possible here I share the guide on how to access the switch.

To fix this issue, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find my Ruckus “Devices IP address” using free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027

Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-ICX-7150-12P-or-access-points-quot/td-p/47388

If you can access the Command line should look like this:

ICX7150-C12 Router>

Here is a quick guide for understanding how to fix the 'routing code issue' however, you only need to run the following commands once you are on the command line 'CLI'

Note: Hit Enter to accept each command

enable

copy flash flash secondary

boot system flash secondary yes

Example:

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

There are Two ways to fix this issue:

I) How to Fix Routing code issues on Lennar Home users via CLI

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-code-issue-in-your-ICX7150-Switch/td-p/47335

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Tue, 28 Nov 2023 19:15:36 GMT

Hi Jayavidhya,

I know the IP address and tried to connect using putty with SSH, telnet and Serial, asking for credentials to conect. Used default username super and password sp-admin and all the possible combinations found in the forum nothing worked. So started to reset with no password and no luck.

Re: Even after reset, Couldn't able to login to Switch console

Jayavidhya — Tue, 28 Nov 2023 20:08:02 GMT

Hi @VM_sky99

Please share the screenshot of the error you are getting while performing the password recovery steps.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Tue, 28 Nov 2023 20:47:57 GMT

The initial post has the steps and log that I followed. The reset process stopped at "TFTP Sesion timed out" and I didn't get the CLI prompt. Restarted the putty and couldn't login, asking for credentials. As I said earlier all the default credentials didn't work.

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Tue, 28 Nov 2023 20:45:48 GMT

Are there any other options to update the routing code without logging into console?

Re: Even after reset, Couldn't able to login to Switch console

Jayavidhya — Tue, 28 Nov 2023 20:56:02 GMT

Hi @VM_sky99

Thanks for your response.

Please try using the credentials mentioned below.

Username: super

Password: sp-admin

If the above mentioned credentials doesn't work please try to reset it by using the below steps.

enable

configure terminal

device(config)# username super password pass

Where the username is ’super’ and password ‘pass’

Also to allow the correct authentication please run the following commands:

Device(config)#crypto key generate rsa

device(config)# aaa authentication login default local

Now you could try using your New Credentials to log in.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Tue, 28 Nov 2023 21:00:53 GMT

Hi Jayavidhya,

The default credential didn't work. Will the 'enable' work in OS mode because, I couldn't get to the switch console prompt?

Re: Even after reset, Couldn't able to login to Switch console

Jayavidhya — Wed, 29 Nov 2023 13:06:20 GMT

Hi @VM_sky99

Thanks for your response.

To solve this issue please try to perform the software recovery process. Please follow the below link on how to perform the process.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Thu, 30 Nov 2023 14:40:03 GMT

Hi Jayavidhya,

I could able to perform the recovery as mentioned in the above link. Now I could able to login to the switch using console, but the website is not opening in the browser with the IP Address. Also guide me the next steps to upgrade switch to latest version.

Re: Even after reset, Couldn't able to login to Switch console

Jayavidhya — Thu, 30 Nov 2023 15:30:59 GMT

Hi @VM_sky99

Thanks for your response,

Please try to login to the switch using the link https://unleashed.ruckuswireless.com and let us know the result.

Also to upgrade the switch to a new latest stable version (8095g version) using the below link.

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/m-p/47187

Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Thu, 30 Nov 2023 17:55:45 GMT

Hi Jayavidhya,

I can login to https://unleashed.ruckuswireless.com and see the switch connected, but could not login to switch web interface using IP.

Re: Even after reset, Couldn't able to login to Switch console

Jayavidhya — Thu, 30 Nov 2023 18:49:15 GMT

Hi @VM_sky99

Thanks for the information provided,

Please let us know whether you have upgraded the switch to the version 08095g using the guides attached in the previous posts.

Best regards,

Jayavidhya

Lennar Home Community

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Fri, 01 Dec 2023 21:15:38 GMT

Hi Jayavidhya,

When I tried to upgrade using second option using tftp server, I'm getting the below error for the first command.

SSH@ICX7150-C12-Switch>ena
No password has been assigned yet...
SSH@ICX7150-C12-Switch#copy tftp flash 192.168.1.3 mnz10114.bin bootrom
Invalid input -> bootrom
Type ? for a list

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Mon, 04 Dec 2023 16:41:05 GMT

Hi Jayavidhya,

Please provide the solution for the above mentioned issue.

Re: Even after reset, Couldn't able to login to Switch console

Imran_ruckus — Tue, 05 Dec 2023 21:01:25 GMT

Hi @VM_sky99

Greetings!!!

Thank you for the response and the update.

Apologies for the delayed response.

Could you please share the output of the below commands

enable

show version

show flash

Thank you for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Even after reset, Couldn't able to login to Switch console

VM_sky99 — Tue, 05 Dec 2023 21:50:35 GMT

Hi Imran,

Please see requested details below:

SSH@ICX7150-C12-Switch>enable
No password has been assigned yet...
SSH@ICX7150-C12-Switch#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Feb 23 2021 at 00:00:27 labeled as SPS08090k
(29360128 bytes) from Primary SPS08090k.bin (Non-UFI)
SW: Version 08.0.90kT211
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3844R10A
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
--More--, next page: Space, next line: Return key, quit: Control-c^C
SSH@ICX7150-C12-Switch#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 29360128, Version:08.0.90kT211 (SPS08090k.bin)
Compressed Sec Code size = 29360128, Version:08.0.90kT211 (SPS08090k.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Code Flash Free Space = 1149386752
SSH@ICX7150-C12-Switch#exit

Re: Even after reset, Couldn't able to login to Switch console

Jayavidhya — Wed, 06 Dec 2023 12:50:52 GMT

Hi @VM_sky99

Thanks for your update,

Based on the information, you have shared it seems like the code 08090 has UFI code which has both the boot monitor and the SW code. So please try to upgrade the switch, from the code you are to 08090k and then the recommended code 08095g UFI.

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community