topic Re: Followed exact guide for software recovery in RUCKUS Support for Lennar Homes

Followed exact guide for software recovery

Est1997otr — Sat, 25 Nov 2023 20:19:47 GMT

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483

followed this properly and im receiving this error

pleased help

Re: Followed exact guide for software recovery

happytohelp — Sat, 25 Nov 2023 22:01:58 GMT

Hi Est1997otr,

Could you try with the gateway IP in the same subnet - 192.168.0.254

Re: Followed exact guide for software recovery

Est1997otr — Sun, 26 Nov 2023 10:34:13 GMT

Yes sorry just checked this site, will do first thing tomo !

Re: Followed exact guide for software recovery

Imran_ruckus — Mon, 27 Nov 2023 14:46:18 GMT

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS ICX-7150-C12P Switch isn’t working which is stuck in boot mode and you are trying software recovery.

Please enter the exact IP Address as mentioned in the software recovery guide and try once again. (Please refer to the below screenshot for the same)

After performing the software recovery process successfully, the Switch lights must turn GREEN. Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.