topic Mesh Acces Points PWR LED Won't Stop Blinking Green in RUCKUS Support for Lennar Homes

Mesh Acces Points PWR LED Won't Stop Blinking Green

Eldude65 — Tue, 21 Nov 2023 01:20:59 GMT

Good afternoon,

I just bought a Lennar home that has a Ruckus mesh system installed. I am having issues getting the mesh system to work. More specifically the green PWR LED will not stop flashing. This seemed to occur when I had installed my router which is a Netgear Nighthawk.

Re: Mesh Acces Points PWR LED Won't Stop Blinking Green

Jayavidhya — Tue, 21 Nov 2023 12:58:52 GMT

Hi @Eldude65

Greetings of the day,

Thanks for the detailed description,

1. For detailed understanding of the issue please share the image of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

2. Please confirm the cable connection of your device from your router to the switch.

3. Also please let us know how many access points are connected to the switch.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Mesh Acces Points PWR LED Won't Stop Blinking Green

Eldude65 — Tue, 21 Nov 2023 14:31:12 GMT

Good morning,

Thank you for the pictures and the guides. I can confirm that the mesh access points are connected to the switch. I have two access points connected to the switch. One thing I forgot to mentioned is that therer was a potential power outage a couple weeks back. I do remember that prior to this potential outage that the access points were working. However, I cannot confirm that the power outage was the source of this issue as I was not home at the time.

Re: Mesh Acces Points PWR LED Won't Stop Blinking Green

Jayavidhya — Tue, 21 Nov 2023 15:54:22 GMT

Hi @Eldude65

Thanks for the information.

As I have mentioned in the previous post, please share the image of the switch and the access points showing LED status and the cable connections as mentioned below.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Mesh Acces Points PWR LED Won't Stop Blinking Green

Eldude65 — Tue, 21 Nov 2023 15:56:46 GMT

Here are all three. The lights are still blinking.

Re: Mesh Acces Points PWR LED Won't Stop Blinking Green

Jayavidhya — Tue, 21 Nov 2023 16:15:55 GMT

Hi @Eldude65

Based on the images you have shared it seems like the cable coming from the router or the access points has been wrongly connected to the switch.

Make sure the cable is actually connected to the ICX-7150-C12P ( Switch ) In one of the 12 ports in the middle.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community