topic Re: Help please h510 don’t have access to AP in RUCKUS Support for Lennar Homes

Help please h510 don’t have access to AP

AlekShu — Tue, 17 Oct 2023 18:33:43 GMT

Hi everyone!
After changing the binding on the H510 access point from H510_200.7.10.202.145 to H510_114.0.0.0.1360, then I can't go to its web interface. All attempts to register an IP or log in from the one that was given to her by the router did not work, tell me what can be done? Or is there a way to flash the AP in some other way to return Unlieshed?

In my country do not much know about Ruckus unfortunately… so please halp!

Re: Help please h510 don’t have access to AP

Imran_ruckus — Tue, 17 Oct 2023 20:00:03 GMT

Hi @AlekShu

Greetings!!!

Thank you for contacting RUCKUS Community Forums.

I hope you are doing well!!!

Could you please let me know if this is a Lennar Home setup?

Please confirm.

Thank you again.

Re: Help please h510 don’t have access to AP

AlekShu — Tue, 17 Oct 2023 21:35:39 GMT

Yes, it is, i guess, but bifore change image all works good…

Re: Help please h510 don’t have access to AP

Imran_ruckus — Tue, 17 Oct 2023 22:58:40 GMT

Hi @AlekShu

Thank you for the response.

Usually, the RUCKUS setup in the Lennar Homes comes with a RUCKUS ICX-7150-C12P Switch and R510 Access Points.

If you have the above-mentioned setup, please log in to your Unleashed system on a LAPTOP WEB BROWSER using the Master AP IP Address OR https://unleashed.ruckuswireless.com/ ? Please check the current version of your Unleashed Access Points and share a screenshot of the same.

Please refer to the below screenshots for more information on how to know your Unleashed Access Points version details.

Please check, help us with the above-requested information, and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Help please h510 don’t have access to AP

AlekShu — Wed, 18 Oct 2023 07:43:47 GMT

Then I don't have such a scheme, I have a mikrotik router and not a managed poe sitch, the access point worked as 1 device, so I thought that image solo could give more options in setting up a wireless network. After the firmware, a standard page with a login and password for input appeared on the screen, but I couldn't go to it...

Re: Help please h510 don’t have access to AP

Imran_ruckus — Wed, 18 Oct 2023 16:30:54 GMT

Hi @AlekShu

Greetings!!!

Thank you for the information you shared,

Apologies, this forum is exclusively for RUCKUS Lennar Home users with the network setup of RUCKUS devices.

RUCKUS ICX-7150-C12P Switch:

RUCKUS R510 Access Point:

Please let me know if you have any of the above devices or let me know if you have any queries in this regard.

Thank you for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Help please h510 don’t have access to AP

AlekShu — Wed, 18 Oct 2023 17:25:48 GMT

Hallo, no, i have only h510, maybe AP looking for ZS or ZD controller?

That's why I can't go to it, tell me, setting up a microtic DHCP server with option 43 can solve the issue of access to the point? Or maybe you have utilities that help you access the device at the MAC address?

Thanks you!

Re: Help please h510 don’t have access to AP

Imran_ruckus — Wed, 18 Oct 2023 18:12:46 GMT

Hi @AlekShu

Thank you for the response and the information you shared.

Apologies, this community forum queue is only for Lennar Home users. I would suggest you raise a new post/case on the RUCKUS Access Points community forum using the below link.

https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/bd-p/access-points

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.