ICX7150-c12 switch not connecting after update

Kgraham22 — Sat, 14 Oct 2023 19:50:00 GMT

After updated my AP firmware, my switch isn’t connecting to the APs. It’s shows pending, no connection. How do I correct this?

Re: ICX7150-c12 switch not connecting after update

Sgatjens — Mon, 16 Oct 2023 13:49:00 GMT

Hi @Kgraham22 Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

Could you please let us know the answers to the below queries to assist you better?

1. Was this working before or is it a new installation? If it worked before, was there any power outage before you started facing this issue?
2. When did you notice the problem?
3. Could you please share a screenshot where you are seeing that "pending status" to understand better?

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let me know the answers to ALL the above queries or let me know if you have any queries in this regard.

Thank you again for your patience.

Kind regards,

Sofia Gätjens

topic Re: ICX7150-c12 switch not connecting after update in RUCKUS Support for Lennar Homes

ICX7150-c12 switch not connecting after update

Re: ICX7150-c12 switch not connecting after update