icx7150 will not stay on

Danr831 — Tue, 10 Oct 2023 16:42:38 GMT

My Switch will not stay powered on. I have done everything listed in the following post. I know how to use Putty. All lights flash amber for a quick second than turns off. https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Dead-ICX-7150-C12P/m-p/54535#M5705

Re: icx7150 will not stay on

Danr831 — Tue, 10 Oct 2023 16:44:25 GMT

https://community.ruckuswireless.com/t5/ICX-Switches/ICX-7150-Ruckus-Switch-Lennar/m-p/68872#M4803 this was the ticket I had put in

Re: icx7150 will not stay on

Imran_ruckus — Tue, 10 Oct 2023 18:13:25 GMT

Hi @Danr831

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS ICX-7150-C12P Switch is not powering on.

Could you please let me know if you tried to reset the Switch using a paper clip? If not please, try to reset the Switch as described in the below VIDEO.

Below is the Guide and Videos link for your reference:

Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4

IF THE RESET IS NOT WORKING, PLEASE TRY TO RESET YOUR SWITCH MULTIPLE TIMES (Like 10-15 times) AS DESCRIBED ABOVE. As we have seen it working sometimes after trying multiple times in many cases. If the reset with a paperclip works, the SYST and PWR lights should turn GREEN.

If the reset doesn’t work, could you please plug your ICX-7150-C12P Switch into a working power outlet and send us PICTURES and VIDEO of it showing the light status, and cord connected to the Switch and working power outlet? Please refer to the below pictures as an example.

Please use the below link to upload a VIDEO:

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

topic icx7150 will not stay on in RUCKUS Support for Lennar Homes

icx7150 will not stay on

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