topic Re: ICX7150 COMMAND LINE in RUCKUS Support for Lennar Homes

Re: ICX7150 COMMAND LINE

thuertas — Sat, 07 Oct 2023 14:26:50 GMT

I followed the "How to console in the ICX-7150-12CP 'Ruckus Switch'" and got stuck on step 4 (below) because this download is for Windows only, I'm working from a Mac.

4-To access by console must install a driver so that the workstation/pc/desktop or laptop can recognize the cable. Make sure to download the zip drive for the file below & "extract all". Once it's extracted, run the file ,driver should be installed.

ICX7150 COMMAND LINE

thuertas — Tue, 03 Oct 2023 01:07:12 GMT

Please post Mac instructions. I've been troubleshooting for 3 days. Trying to get my icx7150-c12 router connected. I've dowloaded putty, Mac osx vcp and silabs drivers. I can't get to the command line with icx7150.

Re: ICX7150 COMMAND LINE

Nidhi — Tue, 03 Oct 2023 05:19:24 GMT

Hello Thuertas,

Greetings!

As per the description we understand that you are trying take access to 7150 switch CLI. If via console port below is the procedure.

How to console to the switch:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Also install the USB Serial driver Windows prior to accessing via console: https://support.ruckuswireless.com/software/1414-brocade-ruckus-7150-usb-serial-driver-windows

You can use below link to log a ticket:
https://support.ruckuswireless.com/contact-us

Regards,

Nidhi

Re: ICX7150 COMMAND LINE

Mayank — Tue, 03 Oct 2023 05:46:44 GMT

Hi Thuertas ,

Thank you for reaching us.

I see that you have posted twice.

Could you please let me know if you are from Lennar Homes ?

For Mac iOS system solution please refer the below steps :

1-Install the drivers on your machine to read the cable type C to console the switch ( ICX-7150-C12 )

Software:

Link:https://www.silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloadshttps://www.silabs.com...

Link:https://support.ruckuswireless.com/software/1413-brocade-ruckus-7150-usb-serial-driver-mac

2-After successfully installing the Mac Drivers, open the Mac terminal, when you see the command prompt do the following:

Enter this command:

ls /dev/cu.*

This command will display something like this:

One of those logs will say something similar to /dev/cu.SiLabs_Serial (which is related to the drivers you installed)

3-Then enter the following command using the name of the installed driver that was displayed:

screen /dev/cu.SiLabs_Serial 9600

4-Hit Enter and you will have access to the ICX7150’s CLI. (Command Line)

Video link as reference: https://www.youtube.com/watch?v=1AcJokMm78U

Moving Forward If this issue is not resolved , Please log a ticket with the below link so that we will help you further

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Thanks

Re: ICX7150 COMMAND LINE

thuertas — Sat, 07 Oct 2023 02:36:58 GMT

Yes, I'm with a Lennar home.

After downloading the drivers and entering command ls /dev/cu.* it return with /dev/cu.Bluetooth-Incoming-Port /dev/cu.usbserial-A9GR6B6U

Re: ICX7150 COMMAND LINE

thuertas — Sat, 07 Oct 2023 13:58:46 GMT

Yes, I'm with a Lennar home.

After downloading the drivers and entering command ls /dev/cu.* it return with /dev/cu.Bluetooth-Incoming-Port /dev/cu.usbserial-A9GR6B6U

Re: ICX7150 COMMAND LINE

Imran_ruckus — Mon, 09 Oct 2023 15:27:48 GMT

Hi @thuertas

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

Apologies for the delayed response.

As per the case description, I understand that you are trying to get console access to the RUCKUS ICX-7150-C12P Switch from your iOS MAC device.

Could you please let us know the answer to the below query to assist you better?

1. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let me know the answer to the above query or let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.