https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/No-WiFi-on-access-point-when-signal-is-full-strength/m-p/58595#M13493 <P>I purchased a Lennar home but the WiFi was never configured. I went through the steps on setting up the AP. It shows full strength but when I try to get onto the internet they is no signal. My Ubee modem is the WiFi signal available at the moment.&nbsp;</P> Thu, 11 May 2023 17:52:26 GMT Holly12389 2023-05-11T17:52:26Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/No-WiFi-on-access-point-when-signal-is-full-strength/m-p/58595#M13493 <P>I purchased a Lennar home but the WiFi was never configured. I went through the steps on setting up the AP. It shows full strength but when I try to get onto the internet they is no signal. My Ubee modem is the WiFi signal available at the moment.&nbsp;</P> Thu, 11 May 2023 17:52:26 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/No-WiFi-on-access-point-when-signal-is-full-strength/m-p/58595#M13493 Holly12389 2023-05-11T17:52:26Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/No-WiFi-on-access-point-when-signal-is-full-strength/m-p/69291#M13494 <P>Hi @Holly12389</P> <P>Greetings!!!</P> <P>Thank you for contacting&nbsp;RUCKUS Lennar Home Community.</P> <P>I hope you are doing well!!!</P> <P>Thank you for the detailed information you shared.</P> <P><STRONG>Apologies for the delayed response, as this post has now moved to the Lennar forum. Please let me know the status of this issue.</STRONG>As per the case description, I understand that you need assistance in setting up the RUCKUS wireless network devices in your Lennar Home.</P> <P><FONT size="5"><STRONG>Could you please let us know the answers to the below queries to assist you better?</STRONG></FONT></P> <P>1. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on.&nbsp;<STRONG>(Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)</STRONG></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Imran_ruckus_0-1696547522721.png" style="width: 822px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/9149i6ECB1DDD844E2173/image-dimensions/822x261?v=v2" width="822" height="261" role="button" title="Imran_ruckus_0-1696547522721.png" alt="Imran_ruckus_0-1696547522721.png" /></span>2. May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on <STRONG>(Please refer to the below picture and share a picture of the same)</STRONG></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Imran_ruckus_1-1696547522759.png" style="width: 905px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/9151iF2E8E6F44A336D1F/image-dimensions/905x509?v=v2" width="905" height="509" role="button" title="Imran_ruckus_1-1696547522759.png" alt="Imran_ruckus_1-1696547522759.png" /></span><STRONG>Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. Also, light the status of Access Points.</STRONG></P> <P>Before uploading the photos please log in to the RUCKUS account and you can upload the image.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Imran_ruckus_2-1696547522780.png" style="width: 836px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/9150i2AB3692FE491C48E/image-dimensions/836x393?v=v2" width="836" height="393" role="button" title="Imran_ruckus_2-1696547522780.png" alt="Imran_ruckus_2-1696547522780.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Imran_ruckus_3-1696547522790.png" style="width: 851px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/9152iDF916B10EEEF5879/image-dimensions/851x368?v=v2" width="851" height="368" role="button" title="Imran_ruckus_3-1696547522790.png" alt="Imran_ruckus_3-1696547522790.png" /></span><STRONG>Please let me know the answers to ALL the above queries or let me know if you have any queries in this regard.</STRONG></P> <P>Thank you again for your patience and understanding.</P> <P>&nbsp;</P> <P>Best regards,</P> <P>Imran Sanadi</P> <P>RUCKUS Lennar Home Community.</P> Thu, 05 Oct 2023 23:13:42 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/No-WiFi-on-access-point-when-signal-is-full-strength/m-p/69291#M13494 Imran_ruckus 2023-10-05T23:13:42Z