Ruckus ICX7150 - cannot get configure me (factor reset complete)

wpthomson — Wed, 04 Oct 2023 04:31:11 GMT

lost power and cannot get configure.me to pop up to re-configure the network. i have completed a factor reset several times.

this is the third time this has happened. only way it gets resolved is if Ruckus support remotely logs in and that still took several hours to fix last time.

please help

Re: Ruckus ICX7150 - cannot get configure me (factor reset complete)

Jayavidhya — Wed, 04 Oct 2023 13:04:34 GMT

Hi @wpthomson

Greetings of the day,

Thanks for the detailed description of the issue.

To solve this issue we need to check whether all the devices are connected properly as mentioned in the below image.

Also please share the image of the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

topic Ruckus ICX7150 - cannot get configure me (factor reset complete) in RUCKUS Support for Lennar Homes

Ruckus ICX7150 - cannot get configure me (factor reset complete)

Re: Ruckus ICX7150 - cannot get configure me (factor reset complete)