Ruckus Access Points not working - Reset AP's and Switch Multiple times

scottsrus — Thu, 28 Sep 2023 18:22:24 GMT

RouterSwitchAP

Re: Ruckus Access Points not working - Reset AP's and Switch Multiple times

Imran_ruckus — Thu, 28 Sep 2023 19:15:46 GMT

Hi @scottsrus

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working.

As per the light status, connections of your RUCKUS ICX-7150-C12P Switch and Access Points, are in their normal behavior.

Could you please elaborate on the issue in detail, so that we can assist you better?

For example, if you are able to see a Wi-Fi SSID/network broadcasted from your RUCKUS Access Points and connect to it. If you can connect, can you access the Internet? or if there is any intermittent Internet connection, etc.,

Please let me know the answers to the above queries or let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

topic Ruckus Access Points not working - Reset AP's and Switch Multiple times in RUCKUS Support for Lennar Homes

Ruckus Access Points not working - Reset AP's and Switch Multiple times

Re: Ruckus Access Points not working - Reset AP's and Switch Multiple times