No wifi

Azulmeadows — Mon, 18 Sep 2023 13:15:11 GMT

I have no wifi connection

my wifi has worked the last 3-4 years with no issues. I have never changed anything or messed with any settings, I have ever moved cables.

last night I lost wifi and this morning I have reset the router, the router is showing 5g 2.4g and power are on but but internet is not.

I have unplugged the rukus and nothing, I have reset the rukus AP in my house and nothing.

I don't know what to do next.

Re: No wifi

Jayavidhya — Mon, 18 Sep 2023 14:30:24 GMT

Hi @Azulmeadows

Greetings of the day,

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

RUCKUS LED lights

Also please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

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