topic Re: ICX7150s Not Powering WAPs in RUCKUS Support for Lennar Homes

ICX7150s Not Powering WAPs

Jemalsimmons — Fri, 15 Sep 2023 17:39:22 GMT

I power reset my ICX 7150 yesterday and since I've been trying to figure out, by using post from this forum, if my switch is working properly or not. After the power reset I've attempted to tftp into the switch to verify the configuration and/or it's settings to no avail. Does anyone have a procedure I can use to console or tftp into the switch to determine if it's operational or not? Is there a YouTube video that details the right steps to take with this switch? Where would I go to find the correct settings for a ICX7150? In this day and age I find it crazy that this information isn't at an easily located site somewhere, like this forum.

Jemal Simmons

Re: ICX7150s Not Powering WAPs

Jayavidhya — Fri, 15 Sep 2023 18:22:13 GMT

Hi @Jemalsimmons

Greetings of the day,

For detailed understanding of the issue please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Also please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: ICX7150s Not Powering WAPs

Jemalsimmons — Fri, 15 Sep 2023 18:57:50 GMT

Jaya,

All R510 LED lights are out/extinguished and the ICX 7150 Syst & Pwr = Green, C1 = green, port1-4 = out/extinguished, port 12 amber

Re: ICX7150s Not Powering WAPs

Jemalsimmons — Fri, 15 Sep 2023 19:00:31 GMT

Re: ICX7150s Not Powering WAPs

Jayavidhya — Fri, 15 Sep 2023 20:01:46 GMT

Hi @Jemalsimmons

Based on the images, you have shared it seems like the cables coming from the router/ access points are wrongly connected to the switch.

Please make sure the cable is actually connected to the ICX-7150-C12P ( Switch ) in one of the 12 ports in the middle of the switch

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: ICX7150s Not Powering WAPs

Jemalsimmons — Fri, 15 Sep 2023 21:01:31 GMT

Jaya,

I placed the yellow cable in port 12 and removed the blue cable...that cable was going to my computer. I still have no lights to the wireless access points. Are there additional steps required?

Jemal Simmons

Re: ICX7150s Not Powering WAPs

Jemalsimmons — Fri, 15 Sep 2023 21:53:16 GMT

Jaya,

I swapped the yellow cable to port 12 and removed the blue cable, it was going to my computer for console access. I still don't have power to the R510s. What should I do next? I power reset the ICX7150 switch but still no power to the R510s, I request additional support from you to figure out why I still have no power to the WAPs

Re: ICX7150s Not Powering WAPs

Jayavidhya — Mon, 18 Sep 2023 12:36:47 GMT

Hi @Jemalsimmons

Thanks for your response.

As the ICX-7150-C12P Switch has steady green, which means the lights are in a normal state.

Since the switch is in the normal state you can take Console access to the switch in order to verify, if the switch is able to transfer the power to PoE devices via 12 ports.

To check this, first, we have to get access to the switch, and there are Two ways to get access to the switch.

I) By IP Address of the Switch OR
II) By Console Access to the Switch

By IP address: To fix this issue, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find my Ruckus “Devices IP address” using free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/m-p/47027

Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-ICX-7150-12P-or-access-points-quot/m-p/47388

If you can access the Command line should look like this:

ICX7150-C12 Router>

Now please perform the following commands and share the output:

enable

Show version

Show inline power

Show inline power detail

By Console access: If access via IP address is not possible here is a guide on how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB.

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12CP-Ruckus-Switch/m-p/46759

Once you are logged in to the ICX-7150-C12P please follow up the same steps that are on point '2'

Please let me know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community