topic Re: Ruckus ICX 7150 C12 - Oper State Off in Putty in RUCKUS Support for Lennar Homes

Ruckus ICX 7150 C12 - Oper State Off in Putty

tmrajesh — Tue, 05 Sep 2023 00:42:00 GMT

Hello Team,

After a power outage one of the switch's 'Oper' state is 'Off' in putty. How to enable them? Please find the below screen shot.

Re: Ruckus ICX 7150 C12 - Oper State Off in Putty

Jayavidhya — Tue, 05 Sep 2023 13:11:44 GMT

Hi @tmrajesh

Greetings of the day,

Please give the detailed description of the issue. Also please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Ruckus ICX 7150 C12 - Oper State Off in Putty

tmrajesh — Mon, 04 Mar 2024 23:35:36 GMT

Hello,

It was working for a shorter period and after recovered from internet outage, again its stopped working.

Issue: In the Ruckus I connected the router, my door bell, keys etc. But none of them working after the internet outage. I used PuTTy and tried with the Enable command. But it is not working as well.

In the Ruckus Syst LED is in yellow and PWR LED in Green. And no other light is on.

Re: Ruckus ICX 7150 C12 - Oper State Off in Putty

Imran_ruckus — Tue, 05 Mar 2024 12:54:36 GMT

Hi @tmrajesh

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working, with Yellow SYST and Green PWR lights.

As you mentioned, there is a yellow light on SYST and a Green light on PWR. It means that your RUCKUS ICX-7150-C12P Switch is stuck in boot mode. Please refer to the below RUCKUS Lennar Knowledge base self-help guide to troubleshoot the issue.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an-Amber-Orange-light-on-quot-SYST/ta-p/71998

Please follow the above boot mode process and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.