topic Re: Default switch user/password after reset in RUCKUS Support for Lennar Homes

Default switch user/password after reset

JamesM — Tue, 22 Aug 2023 15:45:20 GMT

Will the default user/password for the switch still be Lennar-xxxxx after doing a reset on the switch?

Re: Default switch user/password after reset

Imran_ruckus — Tue, 22 Aug 2023 16:21:04 GMT

Hi @JamesM

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared,

As per the case description, I could understand that you need assistance to know the username and password for the RUCKUS device setup.

Could you please let me know if you are asking about the credentials for Wi-Fi via RUCKUS Access Points, ICX 7150-C12P Switch, or the RUCKUS Unleashed system?

Please confirm and let me know if you have any queries in this regard.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Default switch user/password after reset

JamesM — Tue, 22 Aug 2023 16:35:24 GMT

I am referring to the ICX 7150-C12P Switch. But my question is really not what is the password, it is what will the password be after a reset using the reset button on the switch. Will it be what is written on the sticker (Lennar-xxxxx) or something else?

Re: Default switch user/password after reset

Imran_ruckus — Tue, 22 Aug 2023 17:11:35 GMT

Hi @JamesM

Thank you for the response and the information you shared.

Yes, after the Switch reset, there will be a default password.

However, Lennar-xxxxxx details you see on the sticker are Wi-Fi and Unleashed login credentials which will be set up by default at the initial setup and may have been changed later.

After the Switch reset the Switch default credentials will be as mentioned below.

Username: super

Password: sp-admin

If the above credentials don’t work, you can try below default credential combinations as well.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Default switch user/password after reset

BlowBoatTech — Tue, 17 Sep 2024 15:10:12 GMT

I need help with this too. None of the passwords worked after I did a HARD RESET of the switch.

Re: Default switch user/password after reset

Imran_ruckus — Tue, 17 Sep 2024 15:36:48 GMT

Hi @BlowBoatTech

Greetings!!!

Thank you for contacting the RUCKUS Lennar Home Community.

As this case was raised by @JamesM and is now closed.

To address your inquiry, please submit a post on the RUCKUS Lennar Community Portal by selecting the 'ASK the Pack' option. You can access the portal using the following link:

RUCKUS Lennar Community Portal

When creating your post, please include a detailed description of the issue and specify any troubleshooting steps you have already undertaken.

We appreciate your cooperation and look forward to assisting you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community