topic Re: Getting a Configure.Me name in WiFI Connections in RUCKUS Support for Lennar Homes

Getting a Configure.Me name in WiFI Connections

adkennedy — Wed, 09 Aug 2023 02:20:15 GMT

I am trying to connect to my ruckus network but a Configure.Me WiFi network does not appear in the list of options. What troubleshooting needs to be done in order to accomplish this first step in the connection process?

Re: Getting a Configure.Me name in WiFI Connections

Jayavidhya — Wed, 09 Aug 2023 13:05:34 GMT

Hi @adkennedy

Greetings of the day,

For detailed understanding of the issue please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

NOTE: Please try to login to the account before uploading the images.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Getting a Configure.Me name in WiFI Connections

adkennedy — Wed, 09 Aug 2023 13:52:48 GMT

Re: Getting a Configure.Me name in WiFI Connections

Jayavidhya — Wed, 09 Aug 2023 14:30:49 GMT

Hi @adkennedy

To solve the issue please check the following guide to make sure is the right devices and the connections for Lennar home as reference.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

1-Hereby I attach the guide on how to preform the factory reset correctly to the Access Point and configuration process.

Physical Factory Reset, an Access Point Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

2-Also here is the guide on how to find the IP address from the Access Point ( Ip address are logical addresses given by the local router ) and log in using the same

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

Setup using IP address

https://docs.ruckuswireless.com/unleashed/200.1.9.12/t-LogInRunSetupWizard.html

Ruckus Unleashed Set-up using your Mobile

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community