topic How Manage Ruckus Access Points on unmanaged switch in RUCKUS Support for Lennar Homes

How Manage Ruckus Access Points on unmanaged switch

robert_notrica — Tue, 08 Aug 2023 15:16:23 GMT

Issue: Due to constant ruckus switch outages, I would like to replace the switch with non-ruckus unmanaged POE switch (Steamemo 8 Port Gigabit PoE Switch Built-in Power,Unmanaged Metal Plug and Play).

Questions:

1. Once I plug the Ruckus APs into the new switch, is there any way to manage the APs or would I need to move them back to the Ruckus switch if I need to update or reconfigure the APs?

2. Is there a way to test if I'm connecting to an AP and not directly to the Fios Router?

Re: How Manage Ruckus Access Points on unmanaged switch

Jayavidhya — Tue, 08 Aug 2023 14:47:01 GMT

Hi @robert_notrica

Greetings of the day,

We cannot replace the chassis until you confirm that the hardware is damaged. So please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: How Manage Ruckus Access Points on unmanaged switch

robert_notrica — Tue, 08 Aug 2023 15:17:59 GMT

No idea what you're talking about. Nothing is damaged. Just tired of outages after every rain storm.

I am removing the ruckus switch from the network but keeping the Ruckus APs. I just need to know if there is a way to manage the Ruckus APs while using a 3rd party UNMANAGED switch.

Re: How Manage Ruckus Access Points on unmanaged switch

Jayavidhya — Tue, 08 Aug 2023 15:52:33 GMT

Hi @robert_notrica

We need to know the LED status of the switch and the access points to find out the root cause of the issue.

For further troubleshooting steps please let us know the LED status of the switch and the access points.

Also please share the image of the switch and the access points showing the LED status and the cable connections of the devices.

Here is where you can upload the image/photo :

you can also drag it to the chat

Best regards,

Jayavidhya

Lennar Home Community

Re: How Manage Ruckus Access Points on unmanaged switch

robert_notrica — Tue, 08 Aug 2023 16:01:48 GMT

Again, there is no issue to resolve. I am only asking 2 basic questions. Please read the original post. Thank you.

Re: How Manage Ruckus Access Points on unmanaged switch

Jayavidhya — Tue, 08 Aug 2023 16:59:44 GMT

Hi @robert_notrica

Sorry for the inconvenience.

You can connect the non RUCKUS (unmanaged) switch to the empty port of the Access Points or to the switch. For your information, one of the ports in access points is used for PoE data and the other port (empty port) is used for the data transfer.

Also please follow the below steps on how to connect RUCKUS AP to other switch.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: How Manage Ruckus Access Points on unmanaged switch

robert_notrica — Wed, 09 Aug 2023 19:08:57 GMT

Found the answers:

1. You can still access the Ruckus management interface through the Ruckus APs even if the Ruckus switch is removed from the network. From the interface, you can manage the APs. To get to the interface, you need to browse to the IP address of any one of the connected Ruckus APs (the AP IP addresses can be found from your router management page or by typing arp -a in cmd line).

2. Yes, give the APs a different name (ssid) than your Router WiFi SSID. Then connect to the AP SSID. If you connect to that AP SSID, you're connected to the APs

Re: How Manage Ruckus Access Points on unmanaged switch

Jayavidhya — Wed, 09 Aug 2023 19:12:47 GMT

Hi @robert_notrica

Thanks for your update.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: How Manage Ruckus Access Points on unmanaged switch

ANgu0524 — Sat, 10 May 2025 03:59:58 GMT

How has this been working for you? I may do the same….

Re: How Manage Ruckus Access Points on unmanaged switch

robert_notrica — Tue, 13 May 2025 12:26:18 GMT

Been working great! I actually don't even need to use an AP IP. I just connect via the Ruckus FQDN: https://unleashed.ruckuswireless.com. The only thing is you need to remember to reboot occasionally and to update the firmware on the APs.

Re: How Manage Ruckus Access Points on unmanaged switch

Imran_ruckus — Tue, 13 May 2025 13:09:13 GMT

Hi @robert_notrica

Greetings!!!

I hope this message finds you well.

Thank you for your valuable suggestion. We sincerely appreciate the time and assistance you've provided.

Please don't hesitate to contact us with any further queries or concerns regarding RUCKUS Lennar Home setups.

Once again, thank you for your time and support.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Re: How Manage Ruckus Access Points on unmanaged switch

ANgu0524 — Sun, 25 May 2025 16:42:42 GMT

I appreciate the response !!

Re: How Manage Ruckus Access Points on unmanaged switch

Imran_ruckus — Mon, 26 May 2025 12:36:49 GMT

Hi @ANgu0524

Thank you for the response.

Great!!! Glad to know that the issue is now resolved.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.