topic Re: Unleashed App in RUCKUS Support for Lennar Homes

Unleashed App

Sharon — Tue, 01 Aug 2023 18:22:27 GMT

The app for unleashed was supposed to be fixed in the Middle of July - I still cannot access the app.

Is this problem occurring for others?

Thanks

Re: Unleashed App

Jayavidhya — Tue, 01 Aug 2023 19:07:51 GMT

Hi @Sharon

Thank you for the response.

PLEASE NOTE: This is a known issue on which we are working with our Engineering Team internally. And this issue is expected to be fixed in the upcoming Unleashed version 200.14 software release and the App Release.

Also please note, the 200.14.6.1.199 Unleashed version is released on 6/28/2023 only for the Web Unleashed System, and it has the fix for the unleashed.ruckuswireless.com DNS issue with the iOS device. However, the Mobile App release has been delayed a little as our internal Engineering Team is working on that. We will keep it posted once it is released.

For now, you could follow the workaround as suggested in the below link:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Known-issue-Iphone-with-IOS-...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Unleashed App

Sharon — Fri, 04 Aug 2023 21:42:12 GMT

Thanks do you have an eta on when the app will be fixed?

Re: Unleashed App

Imran_ruckus — Fri, 04 Aug 2023 21:47:22 GMT

Hi @Sharon

Greetings!!!

Thank you for the response.

It will be released soon in somedays. We will post it on this forum once it is released.

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.