topic ICX7150 switch will not power up in RUCKUS Support for Lennar Homes

ICX7150 switch will not power up

TX_Wattz — Tue, 01 Aug 2023 16:19:18 GMT

My Ruckus ICX7150 has stopped working. I've followed the forum diagnostics to no avail. When powerup, the amber lights will flash for a second and then nothing afterward. Have tried to reset multiple times and even connect via computer, and it's definitely not powering up.

Re: ICX7150 switch will not power up

Jayavidhya — Tue, 01 Aug 2023 16:32:03 GMT

Hi @TX_Wattz

Greetings of the day,

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: ICX7150 switch will not power up

TX_Wattz — Tue, 01 Aug 2023 21:00:45 GMT

Hello, the two R510 access points have no lights due to no PoE from the ICX switch. The ICX switch is plugged in, but no lights. I checked the AC outlet, it is working and powering other devices.

Re: ICX7150 switch will not power up

Jayavidhya — Tue, 01 Aug 2023 21:15:11 GMT

Hi @TX_Wattz

Please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: ICX7150 switch will not power up

TX_Wattz — Tue, 01 Aug 2023 23:27:05 GMT

Here is the ICX switch with the power cable and two network cables to the R510s. As you can see, there is no LED lights even on the ports.

Re: ICX7150 switch will not power up

TX_Wattz — Tue, 01 Aug 2023 23:29:12 GMT

I unplugged the network cable from the modem so I could take the photo of the ICX.

Re: ICX7150 switch will not power up

Jayavidhya — Wed, 02 Aug 2023 14:17:07 GMT

Hi @TX_Wattz

Please try to check by replacing the another power cord with the switch and let us know the result.

Also please share a picture and a video while the ICX7150 is connected directly to the power outlet, and showing there are no lights.

Here I attach the link to upload the video.

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community