topic Power is not going to AP(s) from switch in RUCKUS Support for Lennar Homes

Power is not going to AP(s) from switch

tpatte15 — Mon, 31 Jul 2023 13:15:04 GMT

I have (2) APs in the house that are not receiving power. I have tried to factory reset the switch but seems to be getting stuck trying to reset and lights will continue to blink 10+ min.

Re: Power is not going to AP(s) from switch

Jayavidhya — Mon, 31 Jul 2023 13:46:36 GMT

Hi @tpatte15

Greetings of the day,

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D3.html

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Power is not going to AP(s) from switch

tpatte15 — Mon, 31 Jul 2023 14:01:29 GMT

no lights on the AP's

on the switch the power light is green (16) and the SYST is yellow/amber (7) when i push the port status mode selection button(1) no lights will recact in the status box.

Re: Power is not going to AP(s) from switch

Jayavidhya — Mon, 31 Jul 2023 14:20:18 GMT

Hi @tpatte15

Greetings of the day,

Based on your description your switch has one green and one yellow light, it means that the switch is stuck in boot mode.

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick

Remove power from the switch.
Press and hold the Reset button while applying power to the switch.
After all the system LEDs flash amber, release the Reset button.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

Re: Power is not going to AP(s) from switch

tpatte15 — Mon, 31 Jul 2023 14:29:31 GMT

Thanks Jayavidhya,

I tried the factory reset last night after reading previous posts and once i relased the reset button the light jsut continued to flash well past a typical reboot time (10+ min)

Re: Power is not going to AP(s) from switch

Jayavidhya — Mon, 31 Jul 2023 15:02:16 GMT

Hi @tpatte15

Thanks for the response.

If the resetting process doesn't work, we need to perform a software recovery.

Here is the quick guide to perform software recovery.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/m-p/47483

Ruckus ICX Recovery Load boot code from boot monitor

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

Note: after fixing the issue of the Switch been stuck in boot mode, please perform an upgrade to the code 08095g UFI and upgrade both partitions with the switching code file named SPS08095gufi.bin, so perform the software recovery using the code 08090k with the upgrade image file named SPS08090k.bin, then when the switch is back to normal upgrade to the file SPS08095gufi.bin for both partitions primary and secondary.

1.Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

2. Upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/m-p/47187

3. Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community