topic Re: Routing Code Issues in RUCKUS Support for Lennar Homes

Routing Code Issues

mrq201 — Mon, 24 Jul 2023 13:11:35 GMT

Let me try to be as clear as possible.

After reading many forums, I the routing preference on my Switch (ICX 7150) is messed up.
The running Image version is Complied on Sep 23 2019 at 00:00:25 labeled as SPR08090d. I think this is why when I am using the Extender, my internet lags and sometimes do not work.

I followed something else I saw on these forums where it instructed me to go to the Boot Sequence (using the GUI)..

Let's fix the issue, please follow the following steps to fix the issue, forcing the Switch to boot from the primary partition containing the SPS (switching code).

Configure left>System>Boot sequence>Select primary flash >ADD>Save>yes

When it comes back this time, the Switch should boot from its primary partitions.
(link to the steps) https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/td-p/47959

Mine looks just like his.

i followed those instructions and it did not work.

I only have access to a Mac and I tried to SSH into the switch using the Command line. I run into a problem when it asks for a password. I have tried the lists of passwords provided by Ruckus and NOTHING works.

What can I do?

Re: Routing Code Issues

Imran_ruckus — Mon, 24 Jul 2023 15:38:51 GMT

Hi @mrq201

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the detailed information you shared.

From the case description, I could understand that your ICX-7150-C12P Switch is on SPR flash code and you are trying to bring it on SPS flash code.

Could you please share the screenshot showing the below information to assist you further?

Please share the ALL above queries and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Routing Code Issues

mrq201 — Mon, 24 Jul 2023 16:23:14 GMT

Re: Routing Code Issues

Imran_ruckus — Mon, 24 Jul 2023 17:11:52 GMT

Hi @mrq201

Thank you for the response and information.

Please follow the process once again to bring your partition to the primary which is on SPS Code. (Also, sharing it below once again)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users-via-Web-GUI/m-p/47959#M1998

Step-by-step screenshots below:

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Routing Code Issues

mrq201 — Mon, 24 Jul 2023 17:32:53 GMT

Thats what I did yesterday but it didn't work. I will try it again.

Re: Routing Code Issues

mrq201 — Mon, 24 Jul 2023 17:38:12 GMT

Since the issue relates to the Secondary Flash being booted up first, is there a way to delete/remove the secondary (SPR) so that it no longer shows up (from the GUI that is). I don't think I will be using the switch as a router

Re: Routing Code Issues

mrq201 — Mon, 24 Jul 2023 17:53:36 GMT

Nothing has changed. Issue stays the same.

Re: Routing Code Issues

Imran_ruckus — Mon, 24 Jul 2023 18:05:33 GMT

Hi @mrq201

Thank you for the response and the update.

Yes, SPR is not for Lennar Home Users.

Please follow to the below screenshot and enable Telnet:

Once you enable Telnet try to access CLI from the MAC terminal as described below. And share the output of the commands mentioned below in this post.

If you have a MAC device, please try the below process.

Example "open terminal":

Telnet: Example

nc 10.0.0.132 23 (Format is : nc <ip address of the switch> 23)

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Routing Code Issues

mrq201 — Mon, 24 Jul 2023 18:25:48 GMT

Re: Routing Code Issues

Imran_ruckus — Mon, 24 Jul 2023 18:37:23 GMT

Hi @mrq201

Thank you for the response and the information.

Please refer to the below information and perform the commands to copy the SPS Code on both the partitions.

Note: Hit Enter to accept each command

enable

show version

copy flash flash secondary

boot system flash secondary yes

Example:

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

Please confirm once it’s done and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Routing Code Issues

mrq201 — Mon, 24 Jul 2023 19:16:13 GMT

Thank you this worked. I think the issue was the command I was trying to use to get into the switch. Thanks again for the assistance.

Re: Routing Code Issues

Imran_ruckus — Mon, 24 Jul 2023 19:19:51 GMT

Hi @mrq201

Thank you for the response and update.

Yes, you are able to login via Telnet when you enabled it from the Switch GUI.

Great!!! Good to know that the issue is now resolved.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.