topic Re: R510s through ICX7150-12p Not getting 1Gbps in RUCKUS Support for Lennar Homes

R510s through ICX7150-12p Not getting 1Gbps

zonablazer — Fri, 17 Jun 2022 11:52:25 GMT

Hey all I'm a frequent lurker but have not posted before here. I've got the Lennar at home setup with 3 R510s and an ICX7150. Currently I've got the APs connected to the switch in ports 2,4, and 6. Port 1 is my ISP which shows it at 1G-Full configured speed auto (I have fiber). My APs however are set to auto as well but are setting themselves to only 100-full. I've tried switching ports and manually setting the configured speed mode to 1G-Full-Master (this and slave are the only options for 1G). This caused the APs to drop connection and I had to go back in and reset it to auto.

I'm running the latest firmware on the APs and SPS08095d on the switch. Lines to the APs are Cat 6a.

Any thoughts at what could be causing this?

Re: R510s through ICX7150-12p Not getting 1Gbps

dane_holland — Sat, 18 Jun 2022 14:49:54 GMT

I would take one AP down (assuming they're mounted on the ceiling) and put them on a short cat5e or 6a patch cable right at the switch, and see if you get the same results. Use the same port it's connected to now. That would rule out the home wiring being the issue. Test the AP that's least used, if that's possible to figure out.

Taking the APs down will probably require that you use the paperclip hole on the front of the AP to push in the latch release. I just moved from a Lennar home and it took me a long time to figure out how to get the darn things dismounted.

Re: R510s through ICX7150-12p Not getting 1Gbps

zonablazer — Sun, 19 Jun 2022 14:25:51 GMT

Will give that a shot. The lowest usage r510 is the master but I do have a secondary identified. I'll find a know good 5e or 6a and see how it responds. I appreciate the advice. I'm crossing my fingers that power outages didn't kill some ports.

Re: R510s through ICX7150-12p Not getting 1Gbps

zonablazer — Sun, 19 Jun 2022 14:43:37 GMT

Just connected the master via Cat5e and instantly got 1Gbps connection. If it's the lines throughout the house this is going to be a big problem. I think I'm past warranty work in my Lennar home for things like that.

Re: R510s through ICX7150-12p Not getting 1Gbps

dane_holland — Sun, 19 Jun 2022 18:07:20 GMT

Just a guess of course, but it may be the terminations of that Cat6. Personally, I'd get a pro out there to do line tests and see what they suggest. First, submit a ticket to the Lennar portal and see what they say. There may be a longer warranty on the wiring than what you realize. Who knows, the contractor they used may have a 5, 10 or lifetime warranty on that Ethernet.

Re: R510s through ICX7150-12p Not getting 1Gbps

dane_holland — Sun, 19 Jun 2022 18:10:36 GMT

"I'm crossing my fingers that power outages didn't kill some ports."

Also, get a UPS on that equipment. You don't have to go too expensive, just something that will keep it alive 10-30 min to give you time to shut everything down on your own, or at least keep it from being subject to rapid power flapping.

Re: R510s through ICX7150-12p Not getting 1Gbps

zonablazer — Sun, 19 Jun 2022 18:10:51 GMT

Yeah your on the money. I just sent a message to Lennar to ask about the contractor. Until then I have a Klein tester, a through hole crimper and some connectors coming in the mail. I'll atleast be able to test the lines for more of a "fight". I have no problem buying testers or crimping but if all the line has to be pulled I want to check with the contractor before shelling out for new cat6a.