topic Re: Ruckus ICX 7150-C12P not powering up - no LED lights in RUCKUS Support for Lennar Homes

Ruckus ICX 7150-C12P not powering up - no LED lights

noakes — Mon, 17 Jul 2023 16:24:35 GMT

My Ruckus is not powering up, I have tried all suggested fixes stated in previous inquiries for the same issue. I am needing to get ours replaced and can only do so via this forum.

Re: Ruckus ICX 7150-C12P not powering up - no LED lights

Imran_ruckus — Mon, 17 Jul 2023 17:13:58 GMT

Hi @noakes

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I could understand that your ICX-7150-C12P Switch is not powering up.

Please follow the below steps to fix this issue:

We will try to reset the Switch as described below:

1. Please try to disconnect from the Power outlet the ICX-7150 and reconnect.

2. Please try to press the reset button using a paper click or a small stick

Remove power from the switch.
Press and hold the Reset button while applying power to the switch.
After all the system LEDs flash amber, release the Reset button.

Below is the Guide and Videos link for your reference:

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE7.html

Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4

IF RESET IS NOT WORKING, PLEASE TRY TO RESET YOUR SWITCH MULTIPLE TIMES (Like 10-15 times) AS DESCRIBED ABOVE.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Ruckus ICX 7150-C12P not powering up - no LED lights

MLedesma — Fri, 19 Apr 2024 22:21:01 GMT

I am having the same issue and have tried MULTIPLE times and am in need of a replacement

Re: Ruckus ICX 7150-C12P not powering up - no LED lights

Imran_ruckus — Mon, 22 Apr 2024 12:56:57 GMT

Hi @MLedesma
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

As this case was raised by @noakes which is old and now closed.

Please raise a new post with a detailed description of your network issue on RUCKUS Lennar Support

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.