https://community.ruckuswireless.com/t5/FlexMaster/How-to-replace-the-broken-backup-Smartzone-Controller-with-a-RMA/m-p/19291#M231 The same as when you added the first one initially.<BR /><BR />Boot it, login, select Standalone or Join Cluster. Thu, 18 Jan 2018 08:32:11 GMT jakob_peterh_ns 2018-01-18T08:32:11Z https://community.ruckuswireless.com/t5/FlexMaster/How-to-replace-the-broken-backup-Smartzone-Controller-with-a-RMA/m-p/19290#M230 backup smartzone controller 100&nbsp; in a cluster mode broke and we got the replacement for it. What are the steps to add back the RMA to the cluster? Thu, 18 Jan 2018 01:47:41 GMT https://community.ruckuswireless.com/t5/FlexMaster/How-to-replace-the-broken-backup-Smartzone-Controller-with-a-RMA/m-p/19290#M230 rojen_subedi 2018-01-18T01:47:41Z https://community.ruckuswireless.com/t5/FlexMaster/How-to-replace-the-broken-backup-Smartzone-Controller-with-a-RMA/m-p/19291#M231 The same as when you added the first one initially.<BR /><BR />Boot it, login, select Standalone or Join Cluster. Thu, 18 Jan 2018 08:32:11 GMT https://community.ruckuswireless.com/t5/FlexMaster/How-to-replace-the-broken-backup-Smartzone-Controller-with-a-RMA/m-p/19291#M231 jakob_peterh_ns 2018-01-18T08:32:11Z https://community.ruckuswireless.com/t5/FlexMaster/How-to-replace-the-broken-backup-Smartzone-Controller-with-a-RMA/m-p/19292#M232 Thumbs up Jakob.&nbsp; And map the RMA unit with the old Serial Number (for licencing purposes)! Thu, 18 Jan 2018 17:37:12 GMT https://community.ruckuswireless.com/t5/FlexMaster/How-to-replace-the-broken-backup-Smartzone-Controller-with-a-RMA/m-p/19292#M232 michael_brado 2018-01-18T17:37:12Z https://community.ruckuswireless.com/t5/FlexMaster/How-to-replace-the-broken-backup-Smartzone-Controller-with-a-RMA/m-p/19293#M233 Hi Michael, i have the same problem but the local partner want to charge me for transferring licenses to the new unit, they also want me to pay shipping costs for the faulty unit but i have active watchdog partner suport, i just renewed it last month. Tue, 03 Mar 2020 08:56:18 GMT https://community.ruckuswireless.com/t5/FlexMaster/How-to-replace-the-broken-backup-Smartzone-Controller-with-a-RMA/m-p/19293#M233 lefhoko_radisa1 2020-03-03T08:56:18Z