https://community.ruckuswireless.com/t5/Community-and-Online-Support/Forum-guidelines-how-to-get-help-faster/m-p/4709#M82 <STRONG>Ask different questions in different threads</STRONG> <BR /> - if you ask separate questions they'll be easier for other customers to see as needing an answer. It's hard to tell when they are all in the same thread. <BR /> - It also makes the question (and answer) easier to find later, making it more valuable for adding to our knowledge <BR /><BR /> <STRONG>Tell us what product and version of software is being used</STRONG> <BR /> - Without that, we may not be able to identify known issues <BR /><BR /> <STRONG>Give any other context</STRONG> <BR /> - For example - what clients are being used, what changed recently, etc. Wed, 12 Jun 2013 14:50:49 GMT keith_redfield 2013-06-12T14:50:49Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/Forum-guidelines-how-to-get-help-faster/m-p/4709#M82 <STRONG>Ask different questions in different threads</STRONG> <BR /> - if you ask separate questions they'll be easier for other customers to see as needing an answer. It's hard to tell when they are all in the same thread. <BR /> - It also makes the question (and answer) easier to find later, making it more valuable for adding to our knowledge <BR /><BR /> <STRONG>Tell us what product and version of software is being used</STRONG> <BR /> - Without that, we may not be able to identify known issues <BR /><BR /> <STRONG>Give any other context</STRONG> <BR /> - For example - what clients are being used, what changed recently, etc. Wed, 12 Jun 2013 14:50:49 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/Forum-guidelines-how-to-get-help-faster/m-p/4709#M82 keith_redfield 2013-06-12T14:50:49Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/Forum-guidelines-how-to-get-help-faster/m-p/4710#M83 The new reworking of this site should be much easier. If not, please send us feedback.! Fri, 06 Mar 2015 18:46:05 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/Forum-guidelines-how-to-get-help-faster/m-p/4710#M83 jeanette_lee_56 2015-03-06T18:46:05Z