topic Re: ZoneDirector Licensing in Community and Online Support Services

ZoneDirector Licensing

andy_emerine — Fri, 30 Oct 2020 19:38:48 GMT

I'm currently going through a wireless project and would like to make sure my vendor is correct. I am trying to figure out if I am being sold and told the correct thing, and if I can do without any of these products being sold. I have a ZD1200. Support on the ZD is active until 2022/11/26. I installed 7 new AP-610 access points recently. The vendor is telling me that licenses do not come with the new access points. Is this correct? If this is true I'm not sure why it wasn't included in the quote.

Is any of this necessary? Or is there any of this I can do without? Is any of this included with an AP purchase?

The vendor sold me.

806-T610-3000, 7, Ruckus Wireless End User WatchDog Premium Support - 3 Year Extended Service - Service - 24 x 7 Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical Service, $565.00, Total: $3,955.00
806-P300-3100, 1, Ruckus Wireless End User Premium Support - 3 Year $679.00

Extended Service - Service - Service Depot - Exchange

Now the vendor tells me to get my newly installed access points to work I need the following.

801-1201-5L00, 7, Ruckus Wireless End User WatchDog Premium Support - 5 Year - Service - 24 x 7 - Technical - Electronic Service, $81.00, Total: $567.00
909-0001-ZD12, 7, ZoneDirector 1200 Single AP License Upgrade $67.00, Total: $469.00

Re: ZoneDirector Licensing

craig_burchfiel — Fri, 30 Oct 2020 19:53:54 GMT

First i would use a new vendor. second we have our vendor add the AP licenses when we add AP's.

Re: ZoneDirector Licensing

craig_burchfiel — Fri, 30 Oct 2020 19:55:08 GMT

I will tell you once you get things fine tuned, you cant get a better system.

Re: ZoneDirector Licensing

chris_nicholson — Sat, 07 Nov 2020 12:23:37 GMT

Once you pass 5... The ZoneDirector needs an AP licence for EACH AP after the 5th.

Re: ZoneDirector Licensing

paul_cremor — Sun, 08 Nov 2020 20:39:16 GMT

As the access points are covered by a lifetime warranty would you just need the extra licenses for the Zone director to increase the supported AP count to the number needed.

Re: ZoneDirector Licensing

it_divyasree — Fri, 30 Jul 2021 12:01:37 GMT

@chris_nicholson_7159398

how to purchase the extra AP Licence ?