topic Re: Ruckus R500 can't detect at SZ100 in Community and Online Support Services

Ruckus R500 can't detect at SZ100

mohamad_abu — Mon, 16 Dec 2019 23:35:22 GMT

R500 using solo firmware 104.x.x, AP able to ssh and set scg, SZ100 is using firmware version 3.6.x.x , only a few AP start with mac-address d4:68:4d:xx:xx:xx can't connect, others AP with different mac-address can connect.

Re: Ruckus R500 can't detect at SZ100

chidung_nguyen — Tue, 17 Dec 2019 06:38:18 GMT

can you try :
#ap-mode
#set director ip x.x.x.x(ip SZ100)
#reboot
Hope helpful!

Re: Ruckus R500 can't detect at SZ100

syamantakomer — Tue, 17 Dec 2019 16:08:49 GMT

Hi Mohamad,

Please SSH into the AP and check if you are able to ping the controller IP address.

Also set the controller IP manually on APs and also make sure that port 443 and 22 are not blocked between AP to controller network path.

set scg ip xxx.xxx.xxx.xxx

Also try to login into the controller CLI and disable the AP cert check and see if it helps.

config
no ap-cert-check
end

Re: Ruckus R500 can't detect at SZ100

mohamad_abu — Wed, 18 Dec 2019 16:28:21 GMT

Hi Syamantak Omer,

thanks for helping, #config #no ap-cert-check #end only this I haven't try yet.