topic ICX 7450-48P POE issues in Community and Online Support Services

ICX 7450-48P POE issues

cody_webb_7iw43 — Wed, 02 May 2018 16:09:53 GMT

Installed over 200+ 7450's with ip phones and cameras connected to switches. Currently we have several that are "working" sort of. Essentially POE is working great until I had to replace a camera the other day. Put new one up plugged in no POE, Tested with a Fluke Tester no POE, so I was like weird I guess I'll reboot the stack pull power and maybe that will fix it. Used CLI to check config on port 1/1/8 everything was good enabled and inline power. Still was not working and still not working to this day trying to figure out if there is a POE defect that needs to be updated to fix. It is all ports on the switch not just 2/1/6, 7 ,8. I unplugged a working device and then plugged back in and it would also not come back online with POE. We are using LLDP as well.

Here is running config of stack with issue and poe details.

Current configuration:
!
ver 08.0.30hT211
!
stack unit 1
module 1 icx7450-48p-poe-management-module
module 2 icx7400-xgf-4port-40g-module
module 3 icx7400-qsfp-1port-40g-module
module 4 icx7400-qsfp-1port-40g-module
priority 255
stack-port 1/3/1 1/4/1
stack unit 2
module 1 icx7450-48p-poe-management-module
module 2 icx7400-xgf-4port-40g-module
module 3 icx7400-qsfp-1port-40g-module
module 4 icx7400-qsfp-1port-40g-module
stack-port 2/3/1 2/4/1
stack enable
stack mac 609c.9fc5.2bd0
!
!
!
!
vlan 4 name Printers by port
tagged ethe 1/2/1
untagged ethe 1/1/1 to 1/1/5 ethe 2/1/1 to 2/1/5 ethe 2/1/11 ethe 2/1/30 ethe 2/1/40 ethe 2/1/43 to 2/1/44
!
vlan 10 name Mgnt by port
tagged ethe 1/2/1
management-vlan
default-gateway 10.128.3.254 1
!
vlan 12 by port
!
vlan 16 name TC2 by port
tagged ethe 1/1/20 to 1/1/48 ethe 1/2/1 ethe 2/1/12 to 2/1/29 ethe 2/1/31 to 2/1/39 ethe 2/1/41 ethe 2/1/45 to 2/1/48
untagged ethe 1/1/14
!
vlan 99 name DEFAULT-VLAN by port
!
vlan 172 name VOICE by port
tagged ethe 1/1/20 to 1/1/48 ethe 1/2/1 ethe 2/1/12 to 2/1/29 ethe 2/1/31 to 2/1/39 ethe 2/1/41 ethe 2/1/45 to 2/1/48
!
vlan 192 name ELAN by port
tagged ethe 1/2/1
!
vlan 300 name SecVideo by port
tagged ethe 1/2/1
untagged ethe 1/1/6 to 1/1/7 ethe 1/1/9 to 1/1/13 ethe 1/1/15 to 1/1/19 ethe 2/1/6 to 2/1/10 ethe 2/1/42
!
vlan 301 by port
tagged ethe 1/2/1
untagged ethe 1/1/8
!
!
!
!
!
qos profile qosp7 sp qosp6 sp qosp5 25 qosp4 15 qosp3 15 qosp2 15 qosp1 15 qosp0 15
aaa authentication web-server default local
aaa authentication enable default enable none
aaa authentication login default local
console timeout 15
default-vlan-id 99
enable password-display
enable telnet authentication
no ip dhcp-client auto-update enable
no ip dhcp-client enable
ip multicast passive
!
qos-tos map dscp-priority 46 to 6
logging host 10.8.10.201
logging buffered 100
mirror-port ethernet 2/1/13
!
telnet access-group hostallow
telnet timeout 15
!
!
clock summer-time
clock timezone us Central
web access-group hostallow
banner exec ^C
Any modifications to the configuration of this device requires preapproved permission by the District Network Team. ^C
!
banner motd ^C
Warning: Property of Raytown C-2 Schools: Access to this device is granted solely to the District Network Team. Any unauthorized access will be investigated and prosecuted to the fullest extent of the law. ^C
!
banner incoming ^C
Incoming Remote Session Initiated: Verify Identity.... ^C
!
ssh access-group hostallow
hitless-failover enable
interface ethernet 1/1/1
port-name B4
!
interface ethernet 1/1/2
port-name D36
!
interface ethernet 1/1/3
port-name A18
!
interface ethernet 1/1/4
port-name B12
!
interface ethernet 1/1/5
port-name Liebert
!
interface ethernet 1/1/6
port-name E4
inline power
trust dscp
!
interface ethernet 1/1/7
port-name E5
inline power
trust dscp
!
interface ethernet 1/1/8
port-name D37
inline power
trust dscp
!
interface ethernet 1/1/9
port-name D38
inline power
trust dscp
!
interface ethernet 1/1/10
port-name D39
inline power
trust dscp
!
interface ethernet 1/1/11
port-name D40
inline power
!
interface ethernet 1/1/12
port-name D41
inline power
!
interface ethernet 1/1/13
port-name D42
inline power
!
interface ethernet 1/1/14
port-name D43
inline power
trust dscp
!
interface ethernet 1/1/15
port-name E20
inline power
!
interface ethernet 1/1/16
port-name E1
inline power
!
interface ethernet 1/1/17
port-name E2
inline power
!
interface ethernet 1/1/18
port-name E3
inline power
!
interface ethernet 1/1/19
port-name E21
inline power
!
interface ethernet 1/1/20
port-name B3
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/21
port-name D35
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/22
port-name B7
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/23
port-name B8
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/24
port-name B17
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/25
port-name B18
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/26
port-name B19
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/27
port-name B20
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/28
port-name B21
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/29
port-name B22
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/30
port-name B25
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/31
port-name B26
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/32
port-name B27
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/33
port-name B28
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/34
port-name B23
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/35
port-name B24
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/36
port-name B29
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/37
port-name B30
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/38
port-name B35
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/39
port-name B38
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/40
port-name B5
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/41
port-name B9
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/42
port-name B11
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/43
port-name B13
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/44
port-name B15
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/45
port-name B33
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/46
port-name B31
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/47
port-name B6
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/1/48
port-name B10
dual-mode 16
inline power
trust dscp
!
interface ethernet 1/2/1
mon ethe 2/1/13 both
!
interface ethernet 2/1/2
port-name A21
!
interface ethernet 2/1/3
port-name C1
!
interface ethernet 2/1/4
port-name C2
!
interface ethernet 2/1/6
port-name D48
inline power
trust dscp
!
interface ethernet 2/1/7
port-name E24
inline power
trust dscp
!
interface ethernet 2/1/8
port-name E23
inline power
trust dscp
!
interface ethernet 2/1/9
port-name D46
inline power
trust dscp
!
interface ethernet 2/1/10
port-name D47
inline power
trust dscp
!
interface ethernet 2/1/11
port-name B12
inline power
trust dscp
!
interface ethernet 2/1/12
port-name B16
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/13
port-name B34
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/14
port-name B32
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/15
port-name B14
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/16
port-name B39
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/17
port-name B40
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/18
port-name B41
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/19
port-name B42
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/20
port-name B43
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/21
port-name B44
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/22
port-name B36
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/23
port-name B46
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/24
port-name B47
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/25
port-name B48
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/26
port-name C3
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/27
port-name C4
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/28
port-name C5
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/29
port-name C6
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/30
port-name C1
trust dscp
!
interface ethernet 2/1/31
port-name A25
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/32
port-name C7
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/33
port-name C8
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/34
port-name C9
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/35
port-name C10
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/36
port-name C11
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/37
port-name C12
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/38
port-name C17
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/39
port-name C18
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/40
port-name C2
trust dscp
!
interface ethernet 2/1/41
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/42
inline power
trust dscp
!
interface ethernet 2/1/43
inline power
!
interface ethernet 2/1/44
trust dscp
!
interface ethernet 2/1/45
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/46
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/47
dual-mode 16
inline power
trust dscp
!
interface ethernet 2/1/48
dual-mode 16
inline power
trust dscp
!
!
!
!
lldp tagged-packets process
lldp med network-policy application voice tagged vlan 172 priority 5 dscp 46 ports ethe 1/1/11 to 1/1/48 ethe 2/1/11 to 2/1/48
lldp advertise vlan-name vlan 172 ports ethe 1/1/11 to 1/1/48 ethe 2/1/11 to 2/1/48
lldp run
!
!
!
!
end

POE details

Power Supply Data On stack 1:
++++++++++++++++++

Power Supply Data:
++++++++++++++++++

Power Supply #1:
    Max Curr:     13.8 Amps
    Voltage:       54.0 Volts
    Capacity:     748 Watts
Power Supply #2:
    Max Curr:     13.8 Amps
    Voltage:       54.0 Volts
    Capacity:     748 Watts

POE Details Info. On Stack 1 :

General PoE Data:
+++++++++++++++++

Firmware
Version
----------------
01.6.7 Build 013

Cumulative Port State Data:
+++++++++++++++++++++++++++

#Ports    #Ports     #Ports   #Ports    #Ports       #Ports     #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied   Off-No-PD Off-Fault
-------------------------------------------------------------------------
43        5          40       8         0            3          0

Cumulative Port Power Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports        Power       Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0       0       43        215.500 W   413.954 W

Power Supply Data On stack 2:
++++++++++++++++++

Power Supply #1:
    Max Curr:     13.8 Amps
    Voltage:       54.0 Volts
    Capacity:     748 Watts
Power Supply #2:
    Max Curr:     13.8 Amps
    Voltage:       54.0 Volts
    Capacity:     748 Watts

POE Details Info. On Stack 2 :


General PoE Data:
+++++++++++++++++

Firmware
Version
----------------
01.6.7 Build 013

Cumulative Port State Data:
+++++++++++++++++++++++++++

#Ports    #Ports     #Ports   #Ports    #Ports       #Ports     #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied   Off-No-PD Off-Fault
-------------------------------------------------------------------------
40        8          30       18        0            10         0

Cumulative Port Power Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports        Power       Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0       0       40        186.800 W   337.889 W

Chassis

The stack unit 1 chassis info:

Power supply 1 (AC - PoE) present, status ok
     Model Number:    23-0000142-02
    Serial Number:    V8K
    Firmware Ver:     C
Power supply 1 Fan Air Flow Direction: Front to Back
Power supply 2 (AC - PoE) present, status ok
     Model Number:    23-0000142-02
    Serial Number:    ZZN
    Firmware Ver:     C
Power supply 2 Fan Air Flow Direction: Front to Back

Fan 1 ok, speed (auto): [[1]]<->2
Fan 2 ok, speed (auto): [[1]]<->2

Fan controlled temperature: 48.5 deg-C

Fan speed switching temperature thresholds:
        Speed 1: NM<----->64       deg-C
        Speed 2:       54<-----> 80 deg-C (shutdown)

Fan 1 Air Flow Direction: Front to Back
Fan 2 Air Flow Direction: Front to Back
Slot 1 Current Temperature: 35.0 deg-C (Sensor 1), 48.5 deg-C (Sensor 2), 41.0 deg-C (Sensor 3), 30.0 deg-C (Sensor 4), 41.0 deg-C (Sensor 5)
Slot 2 Current Temperature: 26.5 deg-C (Sensor 1)
Slot 3 Current Temperature: 31.0 deg-C (Sensor 1)
Slot 4 Current Temperature: 31.0 deg-C (Sensor 1)
    Warning level.......: 70.0 deg-C
    Shutdown level......: 80.0 deg-C
Boot Prom MAC : 609c.9fc5.2bd0
Management MAC: 609c.9fc5.2bd0

The stack unit 2 chassis info:

Power supply 1 (AC - PoE) present, status ok
     Model Number:    23-0000142-02
    Serial Number:    V8L
    Firmware Ver:     C
Power supply 1 Fan Air Flow Direction: Front to Back
Power supply 2 (AC - PoE) present, status ok
     Model Number:    23-0000142-02
    Serial Number:    00F
    Firmware Ver:     C
Power supply 2 Fan Air Flow Direction: Front to Back

Fan 1 ok, speed (auto): [[1]]<->2
Fan 2 ok, speed (auto): [[1]]<->2

Fan controlled temperature: 48.5 deg-C

Fan speed switching temperature thresholds:
        Speed 1: NM<----->64       deg-C
        Speed 2:       54<-----> 80 deg-C (shutdown)

Fan 1 Air Flow Direction:Front to Back
Fan 2 Air Flow Direction:Front to Back
Slot 1 Temperature: 36.5 deg-C (Sensor 1), 48.5 deg-C (Sensor 2), 40.5 deg-C (Sensor 3), 29.5 deg-C (Sensor 4), 39.5 deg-C (Sensor 5)
Slot 2 Temperature: empty
Slot 3 Temperature: 30.0 deg-C (Sensor 1)
Slot 4 Temperature: 30.0 deg-C (Sensor 1)
    Warning level.......: 70.0 deg-C
    Shutdown level......: 80.0 deg-C
Boot Prom MAC : 609c.9fc5.0450

VERSION
Copyright (c) 1996-2016 Brocade Communications Systems, Inc. All rights reserved.
    UNIT 1: compiled on May 19 2016 at 01:22:26 labeled as SPS08030h
      (28713156 bytes) from Primary SPS08030h.bin
        SW: Version 08.0.30hT211
    UNIT 2: compiled on May 19 2016 at 01:22:26 labeled as SPS08030h
      (28713156 bytes) from Primary SPS08030h.bin
        SW: Version 08.0.30hT211
      Compressed Boot-Monitor Image size = 786944, Version:10.1.06T215 (spz10106)
HW: Stackable ICX7450-48-HPOE
Internal USB: Serial #: 9901016120200256
      Vendor: ATP Electronics, Total size = 1919 MB
==========================================================================
UNIT 1: SL 1: ICX7450-48P POE 48-port Management Module
      Serial #:CYR3310N05V
      License: BASE_SOFT_PACKAGE   (LID: eatIIGFpFKx)
      P-ASIC 0: type B548, rev 01 Chip BCM56548_A0
==========================================================================
UNIT 1: SL 2: ICX7400-4X10GF 4-port 40G Module
      Serial #:CYV3310N06L
==========================================================================
UNIT 1: SL 3: ICX7400-1X40GQ 1-port 40G Module
      Serial #:CYX3308N1AT
==========================================================================
UNIT 1: SL 4: ICX7400-1X40GQ 1-port 40G Module
      Serial #:CYX3308N1FS
==========================================================================
UNIT 2: SL 1: ICX7450-48P POE 48-port Management Module
      Serial #:CYR3310N00X
      License: BASE_SOFT_PACKAGE   (LID: eatIIGFpFFz)
==========================================================================
UNIT 2: SL 3: ICX7400-1X40GQ 1-port 40G Module
      Serial #:CYX3308N1N3
==========================================================================
UNIT 2: SL 4: ICX7400-1X40GQ 1-port 40G Module
      Serial #:CYX3308N1BW
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
2048 MB DRAM
STACKID 1 system uptime is 6 day(s) 15 hour(s) 58 minute(s) 15 second(s)
STACKID 2 system uptime is 6 day(s) 15 hour(s) 58 minute(s) 15 second(s)
The system : started=cold start
My stack unit ID = 1, bootup role = active

FLASH
Stack unit 1:
Compressed Pri Code size = 28713156, Version:08.0.30hT211 (SPS08030h.bin)
Compressed Sec Code size = 31678660, Version:08.0.30hT213 (SPR08030h.bin)
Compressed Boot-Monitor Image size = 786944, Version:10.1.06T215
Code Flash Free Space = 1777840128
Stack unit 2:
Compressed Pri Code size = 28713156, Version:08.0.30hT211 (SPS08030h.bin)
Compressed Sec Code size = 31678660, Version:08.0.30hT213 (SPR08030h.bin)
Compressed Boot-Monitor Image size = 786944, Version:10.1.06T215
Code Flash Free Space = 1777852416

Thanks in advance for any help that anyone can give.

Re: ICX 7450-48P POE issues

BenBeck — Wed, 02 May 2018 16:52:00 GMT

Can you post a 'show inline power'? (non-detail)

Re: ICX 7450-48P POE issues

chris_hill_4zpl — Wed, 02 May 2018 16:57:40 GMT

I'm unclear on the steps you've taken so far. Did you try to disable and re-enable inline power on the port? When I've had inconsistent behavior with PoE ports, I'll disable the port, disable inline power to the port, re-enable the port, and re-enable inline power to the port. And usually that fixes the issue unless the hardware itself failed.

Also try another port that you know is working.

As mentioned above, show inline power would be helpful.

Re: ICX 7450-48P POE issues

michael_brado — Wed, 02 May 2018 20:09:25 GMT

And I asked tech support to get in touch, after I released your post from possible SPAM folder due to the length of your config. Case 794153 is your ticket with Ruckus. I'll keep this thread open if you don't mind sharing a 'show inline power' output please?

Re: ICX 7450-48P POE issues

cody_webb_7iw43 — Thu, 03 May 2018 15:33:56 GMT

Yes to all of the above troubleshooting steps.

Show inline power

Power Capacity:        Total is 1496000 mWatts. Current Free is 1082046 mWatts.

Power Allocations:     Requests Honored 44 times

Port    Admin     Oper    ---Power(mWatts)--- PD Type PD Class Pri Fault/
         State     State   Consumed Allocated                          Error
--------------------------------------------------------------------------
1/1/1    Off    Off            0          0 n/a      n/a         3 n/a
1/1/2    Off    Off            0          0 n/a      n/a         3 n/a
1/1/3    Off    Off            0          0 n/a      n/a         3 n/a
1/1/4    Off    Off            0          0 n/a      n/a         3 n/a
1/1/5    Off    Off            0          0 n/a      n/a         3 n/a
1/1/6    On     On          4500      15400 802.3af Class 3     3 n/a
1/1/7    On     On          4400      15400 802.3af Class 3     3 n/a
1/1/8    On     On          2500      15400 802.3af Class 3     3 n/a
1/1/9    On     On          2900       7000 802.3af Class 2     3 n/a
1/1/10    On     On          2900       7000 802.3af Class 2     3 n/a
1/1/11    On     On          3000       7000 802.3af Class 2     3 n/a
1/1/12    On     On          2600       7000 802.3af Class 2     3 n/a
1/1/13    On     Off            0          0 n/a      n/a         3 n/a
1/1/14    On     Off            0          0 n/a      n/a         3 n/a
1/1/15 On      On          4500      15400 802.3af Class 3     3 n/a
1/1/16    On     On          2800       7000 802.3af Class 2     3 n/a
1/1/17    On     On          5800      15400 802.3af n/a         3 n/a
1/1/18    On     On          5600      15400 802.3af n/a         3 n/a
1/1/19    On     On          2300      15400 802.3af Class 3     3 n/a
1/1/20    On     On          5200       5724 802.3af Class 2     3 n/a
1/1/21    On     On          8000      15400 802.3af Class 3     3 n/a
1/1/22    On     On          4700       5724 802.3af Class 2     3 n/a
1/1/23    On     On          8300      15400 802.3af Class 3     3 n/a
1/1/24    On     On          4600       5724 802.3af Class 2     3 n/a
1/1/25    On     On          8800      15400 802.3af Class 3     3 n/a
1/1/26    On     On          4200       5724 802.3af Class 2     3 n/a
1/1/27    On     On          8000      15400 802.3af Class 3     3 n/a
1/1/28    On     On          4800       5724 802.3af Class 2     3 n/a
1/1/29    On     On          9000      15400 802.3af Class 3     3 n/a
1/1/30    On     On          5000       5724 802.3af Class 2     3 n/a
1/1/31    On     On          4200       5724 802.3af Class 2     3 n/a
1/1/32    On     On          4200       5724 802.3af Class 2     3 n/a
1/1/33    On     On          8000      15400 802.3af Class 3     3 n/a
1/1/34    On     On          9500      15400 802.3af Class 3     3 n/a
1/1/35    On     On          4100       5724 802.3af Class 2     3 n/a
1/1/36    On     On          4100       5724 802.3af Class 2     3 n/a
1/1/37    On     On          8200      15400 802.3af Class 3     3 n/a
1/1/38 On      On          4100       5724 802.3af Class 2     3 n/a
1/1/39    On     On         11200      19846 802.3at Class 4     3 n/a
1/1/40    On     On          4500       5724 802.3af Class 2     3 n/a
1/1/41    On     On          4100       5724 802.3af Class 2     3 n/a
1/1/42    On     On          4100       5724 802.3af Class 2     3 n/a
1/1/43    On     On          4100       5724 802.3af Class 2     3 n/a
1/1/44    On     Off            0          0 n/a      n/a         3 n/a
1/1/45    On     On          4100       5724 802.3af Class 2     3 n/a
1/1/46    On     On          4100       5724 802.3af Class 2     3 n/a
1/1/47    On     On          8700      15400 802.3af Class 3     3 n/a
1/1/48    On     On          8500      15400 802.3af Class 3     3 n/a
--------------------------------------------------------------------------
Total                        214200     413954

Power Capacity:        Total is 1496000 mWatts. Current Free is 1158111 mWatts.

Power Allocations:     Requests Honored 45 times

Port    Admin     Oper    ---Power(mWatts)--- PD Type PD Class Pri Fault/
         State     State   Consumed Allocated                          Error
--------------------------------------------------------------------------
2/1/1    Off    Off            0          0 n/a      n/a         3 n/a
2/1/2    Off    Off            0          0 n/a      n/a         3 n/a
2/1/3    Off    Off            0          0 n/a      n/a         3 n/a
2/1/4    Off    Off            0          0 n/a      n/a         3 n/a
2/1/5    Off    Off            0          0 n/a      n/a         3 n/a
2/1/6    On     Off            0          0 n/a      n/a         3 n/a
2/1/7    On     Off            0          0 n/a      n/a         3 n/a
2/1/8    On     Off            0          0 n/a      n/a         3 n/a
2/1/9    On     On          2800      15400 802.3af Class 3     3 n/a
2/1/10    On     On          2900      15400 802.3af Class 3     3 n/a
2/1/11    On     Off            0          0 n/a      n/a         3 n/a
2/1/12    On     Off            0          0 n/a      n/a         3 n/a
2/1/13    On     Off            0          0 n/a      n/a         3 n/a
2/1/14    On     On          8300      15400 802.3af Class 3     3 n/a
2/1/15    On     Off            0          0 n/a      n/a         3 n/a
2/1/16    On     On          4100       5853 802.3af Class 2     3 n/a
2/1/17    On     On          7900      15400 802.3af Class 3     3 n/a
2/1/18    On     On          4100       5853 802.3af Class 2     3 n/a
2/1/19    On     On          8000      15400 802.3af Class 3     3 n/a
2/1/20    On     On          4100       5853 802.3af Class 2     3 n/a
2/1/21    On     On          8800      15400 802.3af Class 3     3 n/a
2/1/22    On     On          8100      15400 802.3af Class 3     3 n/a
2/1/23 On      On          8800      15400 802.3af Class 3     3 n/a
2/1/24    On     On          4000       5853 802.3af Class 2     3 n/a
2/1/25    On     On          8100      15400 802.3af Class 3     3 n/a
2/1/26    On     On          4100       5853 802.3af Class 2     3 n/a
2/1/27    On     On          8300      15400 802.3af Class 3     3 n/a
2/1/28    On     On          4500       5853 802.3af Class 2     3 n/a
2/1/29    On     On          8200      15400 802.3af Class 3     3 n/a
2/1/30    Off    Off            0          0 n/a      n/a         3 n/a
2/1/31    On     Off            0          0 n/a      n/a         3 n/a
2/1/32    On     On          4100       5853 802.3af Class 2     3 n/a
2/1/33    On     On          8800      15400 802.3af Class 3     3 n/a
2/1/34    On     On          4100       5853 802.3af Class 2     3 n/a
2/1/35    On     On          8400      15400 802.3af Class 3     3 n/a
2/1/36    On     On          4500       5853 802.3af Class 2     3 n/a
2/1/37    On     On          8500      15400 802.3af Class 3     3 n/a
2/1/38    On     On          5100       5853 802.3af Class 2     3 n/a
2/1/39    On     On          8400      15400 802.3af Class 3     3 n/a
2/1/40    Off    Off            0          0 n/a      n/a         3 n/a
2/1/41    On     Off            0          0 n/a      n/a         3 n/a
2/1/42    On     On          4200      15400 802.3af Class 3     3 n/a
2/1/43    On     Off            0          0 n/a      n/a         3 n/a
2/1/44    Off    Off            0          0 n/a      n/a         3 n/a
2/1/45    On     On          4100       5853 802.3af Class 2     3 n/a
2/1/46 On      On          4200       5853 802.3af Class 2     3 n/a
2/1/47    On     On          9200      15400 802.3af Class 3     3 n/a
2/1/48    On     On          4100       5853 802.3af Class 2     3 n/a
--------------------------------------------------------------------------
Total                        182800     337889

As for other troubleshooting steps we have reloaded the switch stack, pulled power from switches, moved to a working poe port and the port we move to also will not work even when plugging back in the old device that was currently working. The only thing I have not tried is to update the poe firmware to a newer version.

Re: ICX 7450-48P POE issues

larry_mathews_c — Fri, 04 May 2018 18:50:55 GMT

I'm not sure if you are having the issue over all ports or not. If the issue is constrained to the first 8 ports of the switch you may have run into a bug that was corrected in release 8.0.30k. The first 8 ports of the 7450 implements PoH which uses all 4 pairs to supply power. There was an issue with how this was being detected on devices using 2 pair. If this is the case, you might want to try the following command as a work-around until you can upgrade: inline power interface-mode-2pair-pse

Re: ICX 7450-48P POE issues

cody_webb_7iw43 — Fri, 04 May 2018 18:55:20 GMT

It seems like it is the first 8 ports but I can confirm plugging into port 10 >> on it would not power the device i get a link from my tester and no power though. resetting the switch usually fixes the issue but this time it didn't. Our current firmware does not allow that command to try it we would need to update our switches in this closet to test this. Thanks for the input Larry.

Re: ICX 7450-48P POE issues

john_liehr — Mon, 07 May 2018 15:02:40 GMT

I would strongly suggest taking a patch, there have been a few POE fixes since 8030h, 8030q is now available.

Re: ICX 7450-48P POE issues

ys — Tue, 08 May 2018 00:15:35 GMT

Hi, I faced same issue before. It was PoE firmware issue which you are using 01.6.7 Build 013.
I solved it by upgrading 1.8.8.b001. You should upgrade boot code and FI image as well.

Defect ID: DEFECT000609442