topic Re: RSS Feeds Broken in Community and Online Support Services

RSS Feeds Broken

daniel_m — Wed, 14 May 2025 20:41:41 GMT

Any chance of getting the RSS Feeds at https://support.ruckuswireless.com/feeds working again? They've been broken for a few months now and I rely on them for notification of software updates and related.

Thanks!

Re: RSS Feeds Broken

kessvn — Fri, 20 Jun 2025 05:27:01 GMT

+1 It has been broken for months

Re: RSS Feeds Broken

lardassresponde — Tue, 08 Jul 2025 02:57:35 GMT

@daniel_m wrote:
Any chance of getting the RSS Feeds at https://support.ruckuswireless.com/feeds Tap Road working again? They've been broken for a few months now and I rely on them for notification of software updates and related.
Thanks!

not fixed yet, feel so hopeless

Re: RSS Feeds Broken

dave_feasey — Wed, 10 Sep 2025 14:55:40 GMT

Thanks for identifying this issue- we have a developer working on getting this fixed.

I'll post here when we've got code fix moved through dev / qa / uat and production environments, likely in October timeframe.

Re: RSS Feeds Broken

daniel_m — Wed, 10 Sep 2025 16:34:27 GMT

Thank you for chiming in and appreciate a resource being assigned to this!

Re: RSS Feeds Broken

dave_feasey — Thu, 02 Oct 2025 14:17:22 GMT

RSS Feeds are now fixed in our UAT environment and will be pushed to PRODUCTION next week.

Re: RSS Feeds Broken

dave_feasey — Thu, 09 Oct 2025 13:33:35 GMT

RSS Feeds at support.ruckuswireless.com/feeds are now restored. Thanks for your patience.

Re: RSS Feeds Broken

daniel_m — Thu, 09 Oct 2025 13:47:50 GMT

Thank you for addressing this! I can confirm this is working again!