topic Re: Ruckus Social Media Login in Community and Online Support Services

Ruckus Social Media Login

leejianyun — Tue, 03 Sep 2024 14:30:31 GMT

I've configured a WLAN to run a social media login for Microsoft Azure. I configured it according to the official documentation. After connecting to the wifi and entering my account and password, I found that I could not redirect and got an error message: 500 internal Server Error. How can I solve this problem? thanks

Official documentation: https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Setting-up-Guest-WLAN-Portal-using-Microsof...

Redirection url: https://ap.ruckus.com:9998/microsoftHandler

I'm using SZ version 6.1.0.0.935

Re: Ruckus Social Media Login

craig_reilly — Tue, 12 Nov 2024 18:35:45 GMT

Same boat. I do not think this is right: https://ap.ruckus.com:9998/microsoftHandler

Did you get this working. I do not get error 500 but just a white blank page.

Re: Ruckus Social Media Login

Ambika-leimapok — Thu, 14 Nov 2024 18:33:58 GMT

Hi Craig,

Could you please let me know if the users are using corporate accounts with their Azure AD based credentials?

Re: Ruckus Social Media Login

craig_reilly — Thu, 14 Nov 2024 18:41:58 GMT

They are part of our Azure Tenant. We also tried doing Radius instead, but could not get the authentication page to pop up on iOS devices.

Re: Ruckus Social Media Login

Ambika-leimapok — Fri, 15 Nov 2024 17:32:08 GMT

Hi Craig,

Is the issue noticing to all the clients or just the iOS?

Also, did you get a chance to check if HTTPS/HTTP traffic is allowed at the firewall's end??

Re: Ruckus Social Media Login

craig_reilly — Fri, 15 Nov 2024 19:04:41 GMT

t worked fine on a Windows PC. Those are the only 2 devices I had at the time. HTTP/HTTPS outbound is not blocked at the firewall level.

Re: Ruckus Social Media Login

Ambika-leimapok — Thu, 21 Nov 2024 19:28:28 GMT

Hi Craig,

Could you please confirm if the Bypass CNA knob is enabled or not?