topic Re: Real Support in Community and Online Support Services

Real Support

Albert5 — Thu, 12 Sep 2024 21:50:21 GMT

Is there phone number I can call to get real tech support instead of this BS support getting very frustrated here!!

Re: Real Support

Ambika-leimapok — Thu, 12 Sep 2024 21:58:26 GMT

Hi Albert,

Thank you for reaching out, apologize for the frustration you've experienced.

To contact RUCKUS support, please refer the link below

https://support.ruckuswireless.com/contact-us

Re: Real Support

Squozen — Fri, 13 Sep 2024 17:12:04 GMT

Call a local mobile computer technician. Send them the link to the document in advance so that they know what to do to fix your problem. Even if Ruckus could provide you free tech support over the phone, they cannot fix this problem for you if you don’t have a computer.

Think of it like your car breaking down once it’s out of warranty. You don’t expect free support from the car manufacturer, you pay a mechanic if you don’t have the knowledge and tools to do the work yourself.