topic Re: Ruckus 7982 PoE Problem in Community and Online Support Services

Ruckus 7982 PoE Problem

luis_vivar — Wed, 03 Jun 2015 02:27:07 GMT

I have 3 units of Ruckus Zoneflex 7982, but they dont work with the poe injector, only with the ac adapter, can you help me, please

Re: Ruckus 7982 PoE Problem

it_registration — Wed, 03 Jun 2015 02:46:34 GMT

I would open a support case. There were some 7982's with POE issues. ... A problem with the POE chips.

Re: Ruckus 7982 PoE Problem

rahul_koul — Wed, 03 Jun 2015 02:48:01 GMT

Hi Luis,

Are you using a Ruckus PoE injector? The model number for Ruckus PoE injector is NPE-5818 which has Input: 48V – 1.25 A.

Make sure that you connect the APs's PoE port to the port named as ÄP/Bridge"and not "Network" of the Ruckus PoE injector.

Rahul

Re: Ruckus 7982 PoE Problem

monnat_systems — Thu, 04 Jun 2015 13:14:47 GMT

if yours is NOT powering on Ruckus's own POE injector then would suggest RMA them..

Re: Ruckus 7982 PoE Problem

jean_pierre_fou — Thu, 25 Jun 2015 12:47:23 GMT

Hi
i had some problems also with POE injector or switch, i used some HP pro curve
HP 2915-8g poe switch and i used to have the same problem because HP didn't respect the poe spec,
Now i used cisco poe switch and no more problems,
You can try to start you AP with the ac adapter (and the poe cable insered )and when the ap is running unplugged the ac cord, i try this on a setup and it work.

Re: Ruckus 7982 PoE Problem

michael_brado — Thu, 25 Jun 2015 22:18:49 GMT

Test powering the APs with a new/different cable, and from a PoE switch if you have one (and apart
from other devices if you can, to assure full PoE).

Ruckus PoE injectors should work. And 7982s will power from standard 802.3af from most
switches. (test by not having them directly next to or above/below another PoE device, to
get full switch capacitor output) They should work in any port of 802.3at power switches.

If you determine you have bad PoE injectors, we'll swap them without having to ship APs.