topic Uploading Guest Pass Printout Sample Fails in Community and Online Support Services

Uploading Guest Pass Printout Sample Fails

max_mustermann_ — Tue, 06 Jun 2017 15:11:27 GMT

Hello,
uploading a HTML-File with the customized Guest Pass Printout fails. If I select a file to upload ("Configure">"Guest Access">"Guest Pass Printout Customisation"), it stays in "uploading"-state for hours.

Thanks!
Max

Systeminfo:
Model: ZD1200
Version: 9.13.1.0 build 26

Re: Uploading Guest Pass Printout Sample Fails

michael_brado — Tue, 06 Jun 2017 16:29:26 GMT

You might need to contact Tech Support with a copy of your ZD Debug Info file.
https://support.ruckuswireless.com/contact-us
(from Administer/Diagnostics page, it helps if you had Web Server checked under
Debug Logs, if you can try it again?)