topic If you could change anything about our support website, what would it be? in Community and Online Support Services https://community.ruckuswireless.com/t5/Community-and-Online-Support/If-you-could-change-anything-about-our-support-website-what/m-p/8573#M267 We're working on a pretty major update based on customer feedback, usability analysis and some new features we want to launch. But just to make sure we're not missing anything big thought I would open the discussion. Updates planned include: <BR /><BR /> <UL> <BR /> <LI>faster/easier navigation, video help <BR /> </LI><LI>New Case Wizard and Case Management options</LI> <BR /> <LI>Better asset visibility and registration <BR /> </LI><LI>License activation portal <BR /> </LI><LI>Support activation portal <BR /> </LI><LI>"Linkup" feature (add colleagues to your account) <BR /> </LI><LI>Warranty/Support lookup tool <BR /> </LI></UL> <BR /><BR /> And of course we continue adding Knowledge Base articles, How-to's and other great content as well. <BR /><BR /> What are we missing? What drives you nuts? Mon, 10 Feb 2014 21:02:51 GMT keith_redfield 2014-02-10T21:02:51Z If you could change anything about our support website, what would it be? https://community.ruckuswireless.com/t5/Community-and-Online-Support/If-you-could-change-anything-about-our-support-website-what/m-p/8573#M267 We're working on a pretty major update based on customer feedback, usability analysis and some new features we want to launch. But just to make sure we're not missing anything big thought I would open the discussion. Updates planned include: <BR /><BR /> <UL> <BR /> <LI>faster/easier navigation, video help <BR /> </LI><LI>New Case Wizard and Case Management options</LI> <BR /> <LI>Better asset visibility and registration <BR /> </LI><LI>License activation portal <BR /> </LI><LI>Support activation portal <BR /> </LI><LI>"Linkup" feature (add colleagues to your account) <BR /> </LI><LI>Warranty/Support lookup tool <BR /> </LI></UL> <BR /><BR /> And of course we continue adding Knowledge Base articles, How-to's and other great content as well. <BR /><BR /> What are we missing? What drives you nuts? Mon, 10 Feb 2014 21:02:51 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/If-you-could-change-anything-about-our-support-website-what/m-p/8573#M267 keith_redfield 2014-02-10T21:02:51Z