https://community.ruckuswireless.com/t5/Community-and-Online-Support/Is-quot-End-User-Support-quot-ref-801-1205-1000-the-same-as-End/m-p/3095#M23 Yes, that's the "total package", including direct Ruckus Tech Support, advance replacement RMAs, access to Support Knowledge Base Articles, firmware upgrades, create your own tickets/RMAs, etc. Mon, 12 Oct 2015 21:51:31 GMT michael_brado 2015-10-12T21:51:31Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/Is-quot-End-User-Support-quot-ref-801-1205-1000-the-same-as-End/m-p/3094#M22 Fri, 09 Oct 2015 15:53:07 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/Is-quot-End-User-Support-quot-ref-801-1205-1000-the-same-as-End/m-p/3094#M22 matty_brown 2015-10-09T15:53:07Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/Is-quot-End-User-Support-quot-ref-801-1205-1000-the-same-as-End/m-p/3095#M23 Yes, that's the "total package", including direct Ruckus Tech Support, advance replacement RMAs, access to Support Knowledge Base Articles, firmware upgrades, create your own tickets/RMAs, etc. Mon, 12 Oct 2015 21:51:31 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/Is-quot-End-User-Support-quot-ref-801-1205-1000-the-same-as-End/m-p/3095#M23 michael_brado 2015-10-12T21:51:31Z