topic Windows automatic update error. Can't update windows in Community and Online Support Services

Windows automatic update error. Can't update windows

ETO — Sat, 05 Aug 2023 06:47:25 GMT

Hi.

I have Ruckus ZD1200.

For some time already I have issues with Windows updates. I can't update it on any computer that is connected on WIFI network. If I connect to network switch then I'm able to update windows.

Any suggestion what could I check, I even don't know if it has to do with Ruckus but worth a try.

Thank you.

Re: Windows automatic update error. Can't update windows

Vineet_nejwala — Mon, 07 Aug 2023 06:49:17 GMT

@ETO

Can you confirm no ACL or policy has been set to limit the user traffic limit/bandwidth etc. For testing you can create a open WLAN , try update of window device and if fails, perform speed test for validating if its due to poor performance. If none of the above you would need to open a Support case where TSE would need to collect the pcap over WiFi to understand the issue at packet level.

https://support.ruckuswireless.com/contact-us

Best Regards

Vineet

Re: Windows automatic update error. Can't update windows

ETO — Fri, 11 Aug 2023 22:36:07 GMT

@Vineet_nejwala

Hi Vineet.

Thank you for answer. I found problem in Kerio and now is sorted.

Thanks again

Kristjan.

Re: Windows automatic update error. Can't update windows

controlit — Thu, 14 Dec 2023 07:39:48 GMT

@ETO wrote:
Hi.
I have Ruckus ZD1200.
For some time already I have issues with Windows updates. I can't update it on any computer that is connected on WIFI network. If I connect to network switch then I'm able to update windows.

Any suggestion what could I check, I even don't know if it has to do with Ruckus but worth a try.
Thank you.

I am facing the same problem. I tried your way but it didn't work. Do you have any other suggestions?