https://community.ruckuswireless.com/t5/Community-and-Online-Support/R850-s-not-showing-signal-strength-on-heat-map/m-p/44444#M1754 <P>Hello and greetings,</P><P>All the R850's we have (9 in various buildings on campus) are not show signal strength on the heat map.&nbsp; We're running vSZ-E&nbsp;</P><P>Controller Version: 6.1.0.0.935</P><P>Control Plane SW Ver: 6.1.0.0.683</P><P>AP FW Ver: 6.1.0.0.1595</P><P><SPAN>(it was the same when we were running 5.2.2.0.317)</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="R850 on heat map (jpeg).jpg" style="width: 695px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2565i9D6139CF8AEE490C/image-size/large?v=v2&amp;px=999" role="button" title="R850 on heat map (jpeg).jpg" alt="R850 on heat map (jpeg).jpg" /></span></P><P>(other AP's in the pic are R710's, pic is of 2.4GHz signal but nothing on 5GHz as well)</P><P>Aside from the validity of a heat map, is there a known bug or "secret sauce" in the configuration for the R850's to get them to show up</P><P>Thank you in advance for your time and help.</P><P>Z</P><P>&nbsp;</P> Fri, 01 Apr 2022 14:47:23 GMT zinker518 2022-04-01T14:47:23Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/R850-s-not-showing-signal-strength-on-heat-map/m-p/44444#M1754 <P>Hello and greetings,</P><P>All the R850's we have (9 in various buildings on campus) are not show signal strength on the heat map.&nbsp; We're running vSZ-E&nbsp;</P><P>Controller Version: 6.1.0.0.935</P><P>Control Plane SW Ver: 6.1.0.0.683</P><P>AP FW Ver: 6.1.0.0.1595</P><P><SPAN>(it was the same when we were running 5.2.2.0.317)</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="R850 on heat map (jpeg).jpg" style="width: 695px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/2565i9D6139CF8AEE490C/image-size/large?v=v2&amp;px=999" role="button" title="R850 on heat map (jpeg).jpg" alt="R850 on heat map (jpeg).jpg" /></span></P><P>(other AP's in the pic are R710's, pic is of 2.4GHz signal but nothing on 5GHz as well)</P><P>Aside from the validity of a heat map, is there a known bug or "secret sauce" in the configuration for the R850's to get them to show up</P><P>Thank you in advance for your time and help.</P><P>Z</P><P>&nbsp;</P> Fri, 01 Apr 2022 14:47:23 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/R850-s-not-showing-signal-strength-on-heat-map/m-p/44444#M1754 zinker518 2022-04-01T14:47:23Z