topic accesspoint stop forward broadcasts in Community and Online Support Services

accesspoint stop forward broadcasts

ahiya_zadok_bh0 — Thu, 27 Feb 2020 07:16:10 GMT

dose anyone has an idea why R510/610 will suddenly stop forward broadcasts (arp) via radio. and after restart broadcast forward again.
we have SmartZone with several ap (different zones).ap firmware is 5.1.1.0.624.
in some sites, we encounter this issue.
suddenly we cant reach some devices and we notice that the arp table didn't include the target IP. when adding a static arp entry to source device it was able to reach the target device.
resetting the ap (the one that the target device was connected to) the issue solved foe a while.

Re: accesspoint stop forward broadcasts

david_saez — Thu, 27 Feb 2020 11:53:32 GMT

Hi Ahiya,
we have similar issue in that version, that is fixed with a Patch in 5.1.2 release. Could you please open a support case and we will help you on how to do this?

Best Regards.
David.

Re: accesspoint stop forward broadcasts

ahiya_zadok_bh0 — Thu, 27 Feb 2020 12:40:13 GMT

hi thank you for quick response.

is there any later GA firmware that is recommended
and includes this patch?
by the way, do you familiar with any google home issues with my current firmware?

Re: accesspoint stop forward broadcasts

ahiya_zadok_bh0 — Thu, 27 Feb 2020 14:37:47 GMT

hi
ive contact the support and they told me i need to upgrade my smartzone.
cant i upgrade only the APs?

Re: accesspoint stop forward broadcasts

eightohtwoeleve — Thu, 27 Feb 2020 15:06:30 GMT

Smartzone carries the firmware upgrade for the APs. So you can't upgrade the APs without first upgrading the Smartzone. You can leave the zones at their level (AP firmware) and upgrade as you need to, as zones have their own firmware settings separate of that of the Smartzone itself.

Re: accesspoint stop forward broadcasts

albert_pierson — Thu, 27 Feb 2020 15:34:03 GMT

Have you tried enabling "Proxy Arp" on the WLAN configuration.

This will let the AP reply to ARP requests on behalf of associated clients.

There are some issues with client devices in sleep mode where they are unable to respond to broadcast ARP requests.

In general Proxy ARP is a good idea as it reduces radio transmissions which can improve overall throughput.

Re: accesspoint stop forward broadcasts

ahiya_zadok_bh0 — Thu, 27 Feb 2020 15:41:50 GMT

hi
I've enabled proxy-arp to see if it helps.

but while I had the arp issue the target device did answer (ping) to devices ive configure static arp entries.