https://community.ruckuswireless.com/t5/Community-and-Online-Support/quot-Support-Service-quot-Missing-or-Expiring/m-p/26429#M1069 Hi,why this feature on site is not working true!<BR alt="" name="" rel="" target="" title="" type="" value="" />inside the downloded file wrote " Table './sfdc_dbsync_prod/entitlement_info_collect' is marked as crashed and should be repaired "<BR />pelase help me ? Sat, 17 Aug 2019 11:26:23 GMT deject_masetrse 2019-08-17T11:26:23Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/quot-Support-Service-quot-Missing-or-Expiring/m-p/26429#M1069 Hi,why this feature on site is not working true!<BR alt="" name="" rel="" target="" title="" type="" value="" />inside the downloded file wrote " Table './sfdc_dbsync_prod/entitlement_info_collect' is marked as crashed and should be repaired "<BR />pelase help me ? Sat, 17 Aug 2019 11:26:23 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/quot-Support-Service-quot-Missing-or-Expiring/m-p/26429#M1069 deject_masetrse 2019-08-17T11:26:23Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/quot-Support-Service-quot-Missing-or-Expiring/m-p/26430#M1070 Please resolve quickly!<BR alt="" name="" rel="" target="" title="" type="" value="" /> Sun, 18 Aug 2019 02:29:06 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/quot-Support-Service-quot-Missing-or-Expiring/m-p/26430#M1070 technical_divis 2019-08-18T02:29:06Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/quot-Support-Service-quot-Missing-or-Expiring/m-p/26431#M1071 I don't understand the question.&nbsp; What kind of device do you have?&nbsp; Where are you downloading a file from? Mon, 19 Aug 2019 23:00:52 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/quot-Support-Service-quot-Missing-or-Expiring/m-p/26431#M1071 michael_brado 2019-08-19T23:00:52Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/quot-Support-Service-quot-Missing-or-Expiring/m-p/26432#M1072 Hi,I have a zd1200 and you can check the "support service missing or expire" link in support.ruckuswireless.com, downloaded file was not correct !!<BR /> <BR />I checked the file with notepad and saw the error message inside the file.<BR /> <BR />Link:<BR /> <BR /><A href="https://support.ruckuswireless.com/entitlement_file" rel="nofollow">https://support.ruckuswireless.com/en...</A> Tue, 20 Aug 2019 05:28:10 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/quot-Support-Service-quot-Missing-or-Expiring/m-p/26432#M1072 deject_masetrse 2019-08-20T05:28:10Z