topic Re: ZD3000 Migration to ZD1200 in Community and Online Support Services

ZD3000 Migration to ZD1200

mark_gabrielle — Thu, 01 Apr 2021 21:22:28 GMT

Hello Ruckus experts

Can I take my ZD3000 back-up and migrate over to my New ZD1200?

If so what are the steps?

Thanks in advance

Re: ZD3000 Migration to ZD1200

syamantakomer — Fri, 02 Apr 2021 20:31:02 GMT

Hi Mark,

Just make sure both the controllers are on same firmware version, else backup file will not work on new controller.

Re: ZD3000 Migration to ZD1200

mark_gabrielle — Fri, 02 Apr 2021 20:52:53 GMT

Thanks that's what I was thinking and hoping.

Re: ZD3000 Migration to ZD1200

umedjon_haybull — Sat, 23 Oct 2021 13:33:46 GMT

Hello, we have a ZD 3050 and just bought a ZD 1200, both have the same firmware 10.0.1.0 build 90, but when I make a backup from a ZD 3050 and want to upload it in, ZD 1200 says:

The bakcup file that you are trying to upload is incompatible with the curent software version

Re: ZD3000 Migration to ZD1200

deepakraj_rajad — Mon, 25 Oct 2021 07:58:32 GMT

we are also facing the same issue. Did anyone have solution for this issue?

Re: ZD3000 Migration to ZD1200

syamantakomer — Tue, 26 Oct 2021 23:50:06 GMT

Hi All,

I think I have missed a major point.

ZD migration is only supported when you upgrade from a lower hardware model to higher one. This ensures that ZD hardware has enough hardware power to handle the load.

You can upload the configuration from a “smaller” ZD into a larger one – ZD1100 into ZD1200, ZD1100/ZD1200 into ZD3000 or ZD5000, ZD3000 into ZD5000 … this permits all configured devices space to be configured.