topic Re: Licene ZD 1200 in Community and Online Support Services

Licene ZD 1200

adactim_wevioo — Mon, 08 May 2017 10:17:22 GMT

Hello, I have the Rukus ad 1200, I would like to renew the licence support, but before that I need to know the difference between having a licence or not?

Re: Licene ZD 1200

gowtham_elamuru — Mon, 08 May 2017 10:35:19 GMT

Hello Adactim,

How many Accesspoint's you have deployed?? if it's less than 5, then you don't need to renew,else you have to renew your ZD license.

Thanks,
Gowtham

Re: Licene ZD 1200

monnat_systems — Mon, 08 May 2017 10:37:56 GMT

ZD1205 comes loaded with 5 AP lic by default..and for more than 5 AP on the controller, you need to buy per AP lic. For example: You are planning 7 AP's and 1 ZD1205 controller hence you need to buy additional 2 per AP lic which makes the controller support 7 AP's.

If you are looking for Advance replacement, software upgrade and technical support for your controller for both controller and its license from Ruckus then you have to purchase Support pack which comes in the 1yr, 3yr and 5 yr term.

Re: Licene ZD 1200

adactim_wevioo — Mon, 08 May 2017 10:46:34 GMT

Hello Gowtham

So what will happen if i don't
FYI i have 8 AP

Re: Licene ZD 1200

gowtham_elamuru — Mon, 08 May 2017 10:51:59 GMT

Only 5 Accesspoints will come online.. other 3 will be in offline only.. U have to renew license to make all AP's to come online.

Thanks

Re: Licene ZD 1200

monnat_systems — Mon, 08 May 2017 12:30:26 GMT

well... there are two parts here
1) per AP lic for additional AP over and above 5 AP. Once bought, they remain permanent as long as u keep the hardware.
2) AMC/support pack for controller and its lic. this is optional. if you don't buy, box would be functional however no technical support, no advance replacement and software upgrade. Any problems, you are on ur own.