https://community.ruckuswireless.com/t5/Community-and-Online-Support/Can-t-connect-with-app-or-web-after-upgrading/m-p/24625#M1009 <P style="margin: 0;">After I upgraded to the last version the app is giving me “login fail. Destination IP is not an Unleashed IP” and the web version is giving me “can not connect to the server” what do I do now?</P> Tue, 16 Mar 2021 03:51:02 GMT miguel_lopez 2021-03-16T03:51:02Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/Can-t-connect-with-app-or-web-after-upgrading/m-p/24625#M1009 <P style="margin: 0;">After I upgraded to the last version the app is giving me “login fail. Destination IP is not an Unleashed IP” and the web version is giving me “can not connect to the server” what do I do now?</P> Tue, 16 Mar 2021 03:51:02 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/Can-t-connect-with-app-or-web-after-upgrading/m-p/24625#M1009 miguel_lopez 2021-03-16T03:51:02Z https://community.ruckuswireless.com/t5/Community-and-Online-Support/Can-t-connect-with-app-or-web-after-upgrading/m-p/24626#M1010 <P style="margin: 0;">Hi Miguel,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Please try to connect one laptop on same network as Unleashed. Then try to find APs IP address using any IP scanner application or using network's DHCP server.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Once you get the IP, check if you are able to ping it, if yes, try to access it on browser.</P> <P style="margin: 0;"></P> <P style="margin: 0;">If on browser it is failing, try to SSH into it using putty or any other terminal application.</P> Wed, 17 Mar 2021 18:38:53 GMT https://community.ruckuswireless.com/t5/Community-and-Online-Support/Can-t-connect-with-app-or-web-after-upgrading/m-p/24626#M1010 syamantakomer 2021-03-17T18:38:53Z