topic Re: I am having trouble authenticating via LDAP in Cloudpath Enrollment System (ES)

I am having trouble authenticating via LDAP

peter_wilcox_6u — Tue, 14 Jan 2020 13:59:24 GMT

I am having troubles authenticating via LDAP, AD works just fine but even support is stumped. Any suggestions if someone has implemented via LDAP that they had to tweak before it worked?

Re: I am having trouble authenticating via LDAP

jason_simmons_c — Thu, 16 Jan 2020 19:24:46 GMT

You have not provided much information,

However common problems are untrusted or missing certificates if using STARTTLS or ldaps port 686.

Incorrect DN username or password when conneting to the LDAP server.

Wrong RBAC role given to the binding DN. Trying to use STARTTLS when LDAP Port 686 is configured.

Re: I am having trouble authenticating via LDAP

sanjay_kumar — Tue, 21 Jan 2020 01:29:38 GMT

Hi Jason,

I have gone through the support case. Have you checked the steps 7-11 from the below link?

https://forums.ruckuswireless.com/ruckuswireless/topics/vsz-5-1-x-administrators-active-directory

Re: I am having trouble authenticating via LDAP

peter_wilcox_6u — Fri, 31 Jan 2020 13:56:14 GMT

It hasn't worked yet.