topic Re: How to properly enable Bonjour Gateway for Ruckus Cloud APs for casting? in RUCKUS Cloud

How to properly enable Bonjour Gateway for Ruckus Cloud APs for casting?

take_a_tech2no1 — Wed, 11 Jan 2023 17:35:17 GMT

We have multiple different VLANs but we are trying to dedicate one VLAN for casting. I have already created the Firewall policies/routes and traffic passes between the subnets and I have enabled a Bonjour Gateway on the Ruckus AP but still unable to cast (Currently testing for Chromecast but need it working for Airplay as well). Casting works just fine if they're on the same VLAN obviously.

This is what my Bonjour Gateway looks like:

https://imgur.com/a/3fNQj0o

I have toggled "Directed Multicast" to try to assist but it didn't work. This is a setting on the AP itself

https://imgur.com/a/9jV4got

Re: How to properly enable Bonjour Gateway for Ruckus Cloud APs for casting?

bruno_andrade — Mon, 16 Jan 2023 18:19:03 GMT

Hi, your screenshots appear to be from SmartZone, can you confirm that you are trying to configure it on Ruckus Cloud?

Anyway, bonjour must be enabled by Access Point.

In Ruckus Cloud: To reach the AP Bonjour Services page, click APs on the menu, and then click an AP name. When the AP information page appears, locate the Settings box in the bottom-right corner of the page, and then click Edit. The AP Bonjour Services page appears.

In SmartZone: Edit the desired access point, then go to advanced options -> Toggle Bonjour Gateway -> select your bonjour policy (you can create the policy in Service -> Bonjour).

Re: How to properly enable Bonjour Gateway for Ruckus Cloud APs for casting?

take_a_tech2no1 — Tue, 17 Jan 2023 14:53:42 GMT

Thank you, I have done this but it is still not working unfortunately. I am unsure what else to do. The only thing in between is a Watchguard Firewall and a Juniper Switch. I have allowed traffic to flow between the subnets and I can ping just fine so what else can I do?

Re: How to properly enable Bonjour Gateway for Ruckus Cloud APs for casting?

bruno_andrade — Tue, 17 Jan 2023 19:57:12 GMT

Have you selected the Chromecast service in bonjour configuration?

Can you please share your AP bonjour configuration?

Re: How to properly enable Bonjour Gateway for Ruckus Cloud APs for casting?

take_a_tech2no1 — Tue, 17 Jan 2023 20:25:49 GMT

I had sent the screenshot of my Chromecast being selected in the main post:

https://imgur.com/a/3fNQj0o

Here is this as well for the policy details: https://imgur.com/a/SgoxBUZ

Policy selected and enabled in AP config:

https://imgur.com/a/FHQBLyW

Re: How to properly enable Bonjour Gateway for Ruckus Cloud APs for casting?

bruno_andrade — Wed, 18 Jan 2023 13:52:37 GMT

From VLAN is where the ChromeCast is connected and To VLAN is where your clients are connected. Remove one of the rules configured in the policy.

Also you can switch off the direct multicast and see if the clients can see chromecast.

Other than that, your settings looks fine. I suggest you look at wired (switches/routers/firewall) if multicast traffic is being dropped on the wired path.

If you confirm that wired side is fine, I recommend opening a case so an Engineer can look at the AP's logs and do a Packet Capture to see where the traffic is being dropped.

Re: How to properly enable Bonjour Gateway for Ruckus Cloud APs for casting?

syamantakomer — Tue, 31 Oct 2023 16:13:51 GMT

Hello,

I suspect some network device is blocking the communication.

Chromecast services discovery is done over mDNS, make sure firewall or gateway is not dropping the traffic. You can run a capture as well on the firewall to see if traffic is observed from source to destination VLANs.

Re: How to properly enable Bonjour Gateway for Ruckus Cloud APs for casting?

matthewlampe — Wed, 12 Nov 2025 20:35:30 GMT

Did you ever figure out the fix to this issue?