https://community.ruckuswireless.com/t5/RUCKUS-Cloud/ruckus-cloud-s-ServiceNow-assignment-group/m-p/44529#M932 <P>What is the correct ServiceNow assignment group <A href="https://ruckus.cloud" target="_blank">https://ruckus.cloud</A> ?<BR /><BR />It's not the "Support.ruckuswireless.com" assignment group.&nbsp; That is for the support portal, its single signon app and other ruckus apps like AIP, EDI, MT, LAP and certificate renewal.&nbsp;<BR /><BR />I am in that assignment group but we frequently get assigned incidents and requests having to do with ruckus.cloud and ruckus.cloud/analytics.&nbsp; What is the correct assignment group for these applications?<BR /><BR />Thanks.</P> Fri, 15 Apr 2022 22:04:03 GMT alan_brown 2022-04-15T22:04:03Z https://community.ruckuswireless.com/t5/RUCKUS-Cloud/ruckus-cloud-s-ServiceNow-assignment-group/m-p/44529#M932 <P>What is the correct ServiceNow assignment group <A href="https://ruckus.cloud" target="_blank">https://ruckus.cloud</A> ?<BR /><BR />It's not the "Support.ruckuswireless.com" assignment group.&nbsp; That is for the support portal, its single signon app and other ruckus apps like AIP, EDI, MT, LAP and certificate renewal.&nbsp;<BR /><BR />I am in that assignment group but we frequently get assigned incidents and requests having to do with ruckus.cloud and ruckus.cloud/analytics.&nbsp; What is the correct assignment group for these applications?<BR /><BR />Thanks.</P> Fri, 15 Apr 2022 22:04:03 GMT https://community.ruckuswireless.com/t5/RUCKUS-Cloud/ruckus-cloud-s-ServiceNow-assignment-group/m-p/44529#M932 alan_brown 2022-04-15T22:04:03Z