topic Re: Google Chromecast devices falling off network in RUCKUS Cloud

Google Chromecast devices falling off network

dan_cooke — Wed, 13 Jan 2021 18:04:41 GMT

We have a number of Google Chromecast devices on our network. For the most part they have just worked. Lately, though, they've begun to fall off the network, and cannot then be found and/or used. Usually a power reset will get the device back on the network (it looks automatically), but for some of the Chromecast devices we've had to do a complete reformat before it will show up on the network for users. Anyone else out there with similar issues?

Re: Google Chromecast devices falling off network

lou_kalis — Wed, 13 Jan 2021 19:03:33 GMT

I've been experimenting with one for the last 36 hours (good timing with your question). I have not had any issues thus far. I can say I'm not a fan of the chromecast due to it's lack of being able to disable the ambient mode. However, the device has not gone off-line for me yet.

Re: Google Chromecast devices falling off network

dan_cooke — Wed, 13 Jan 2021 19:10:07 GMT

we have a couple dozen of them deployed, and they normally will go weeks or months without an issue

Re: Google Chromecast devices falling off network

lou_kalis — Wed, 13 Jan 2021 19:17:24 GMT

Have you found a way to disable ambient mode/screen savers from running? We want to cast a chrome tab that has a webpage that auto refreshes every 5 seconds showing how many people are in our building in order to adhere to covid mandated people count in our building. I'm at lkalis@lacrosselibrary.org if you want to PM me on that one. Thanks, Lou

Re: Google Chromecast devices falling off network

klipper_time — Tue, 01 Jun 2021 05:47:47 GMT

I'm having the same issue with mine. Did you ever find a solution?

Re: Google Chromecast devices falling off network

lenno_nagel — Fri, 04 Jun 2021 04:39:35 GMT

Started to have this also with the new 200.10 firmware with FragAttacks patches.

Re: Google Chromecast devices falling off network

aaron_uren — Fri, 18 Feb 2022 06:30:39 GMT

I was on firmware 200.11 and I was experiencing a similar issue. I was able to connect a chromecast device for a few days, and then it fell off the network. Afterwards I wasn't able to reconnect it at all no matter what I tried.

I upgraded to 200.12.10.5.234 and that appears to have resolved the issue. Its been a few hours now and its stayed connected.