topic Re: Cloud WIFI: Blocking wireless clients Web ui / IOS in RUCKUS Cloud

Cloud WIFI: Blocking wireless clients Web ui / IOS

timothytodd — Tue, 14 Mar 2017 08:24:54 GMT

I do not see a way to block wireless clients on the app or web ui. This needs to be added. It appears there is a list of "Blocked" clients in the app, but there is no way to block them. Please add this function with an easy block unblock button and make it network specific to force clients to use specific networks.

Re: Cloud WIFI: Blocking wireless clients Web ui / IOS

john_hanay_hbjd — Wed, 15 Mar 2017 16:01:18 GMT

Hi Tim,

Thank you for the feedback.

Is your request to block or assign clients to a specific network? I perceive both would be important but would like your input.

We do have plans to address this with MAC Addresses but probably more critical to implement a user interface to act on the client list for a network or site.

Please let me know your thoughts and we'll refine our approach.

Many thanks,

John Hanay
Product Manager - Ruckus Cloud

Re: Cloud WIFI: Blocking wireless clients Web ui / IOS

supriya_pradeep — Fri, 04 Jan 2019 20:45:12 GMT

A workaround to allow/block clients from getting on the network can be achieved with DPSK feature in Cloud Wi-Fi

Re: Cloud WIFI: Blocking wireless clients Web ui / IOS

eric_gill_cp0v3 — Thu, 31 Jan 2019 14:05:58 GMT

Has this been addressed? We would like to block student phones from accessing our wireless networks. We believe that they are sharing internet access from their Macbooks. There should be a simple way to block the mac address of devices that are not owned by our school. Thanks in advance if I've missed something. Going to 'Monitor Wireless Clients' reveals a lot of phones connected, deleting the device and or clicking 'Block' does nothing. They reconnect instantly.

Thanks!